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Reviews

STORExpress Self Storage

4.94starstarstarstarstar_half
(156 Reviews)
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Forest Hills

4.94 Rating - 156 Reviews
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Ellen F.

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on yelp Thursday August 08, 2019
Excellent service and storage space suited my needs. I realized when I was moving out that I could have saved on my monthly fee if I had reserved my unit on line instead of walking in to reserve. I guess that works for them, but I was not happy about it. When I mentioned it to the receptionist, she said "all of our units are priced differently," but it was a lesser price on line for the exact one I had.

Tom H.

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on yelp Tuesday June 30, 2015
Very helpful and friendly staff.  Easy access to facility.  Very clean.  Well maintained.  Definitely recommend to anyone needing extra storage space.

Omar Mendoza

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on google Sunday March 28, 2021
Extremely clean place. The service is top notch. Therese was very accommodating to our needs. There is love in the service you get and that alone is just amazing. I rented a climate controlled unit and a parking space for my car. Both in great conditions. Do not look any further in finding a place for your storage needs, this is the one. Thanks again Therese for your courtesy and service.

MalotiaW

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on google Thursday March 18, 2021
The staff here is very kind. The manager, Theresa, went out her way to assist me during my transition. The building is clean and secure. I recommend STORExpress for all your storage needs!

frances kvorjak

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on google Thursday March 18, 2021
This reviewer did not leave a comment about their rating.

James Schaub

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spahrtheonly

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VERY helpful staff! Melissa was knowledgeable and friendly. She made my rental and move-in a breeze!

Marissa F.

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Great customer service. Melissa was very thorough, showed me multiple units and answered all of my questions.

Joann Gainer

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That's the only place I go. Great people and storage rooms are clean and up to par! And it's great when you can use the move truck they have for your convenience, you couldn't ask for a better place of business, I love you Store xpress!!!!

Brandy Rawls

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We stored our things for 7 months and everything was seamless. Always helpful, accessible and very willing to work with customers to find the best unit with the best rates. Even accommodated is at move out. Thank you and we highly recommend

Gina L.

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erich vorst

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Affordable close-by and friendly.......very nice

Mairead Dambruch

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Great experience! Misty is a lovely person and she has been so helpful through this process. Great, incredibly fast communication and the storage units are easily accessible with great hours.

Allie L

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Wonderful, secure storage unit with excellent staff. I was having an awful day when I came to storexpress. I had just driven across the state in a moving truck and had arrived late due to a string of bad luck and had movers that I was paying by the hour waiting for me. Melissa went above and beyond to help me get through all the paperwork quickly. She also helped me get my moving truck and movers through the gate and in a secure area while I did so. I was honestly on the verge of tears and exhausted when I got there and she was so friendly and understanding. I had never rented a storage unit before and she helped me do so as painlessly as possible. She sold me a lock & helped me with an insurance plan. The unit she set me up with was very clean and seemed secure. I feel very comfortable having my stuff there. Thank you again for all of your help Melissa!

Capri Keeler

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My experience with STORExpress was great! I got the smallest unit to store some furniture, which was more than enough space for my bed, dresser, table, and other belongings. Misty was extremely helpful when I needed a unit on short notice, and Alberto and Melissa were great in helping me wrap everything up after I moved out of my unit. Having access to their moving truck was really helpful, especially since I couldn't fit my bed or dresser in my car. Would definitely recommend to anyone looking for a storage unit!

monet green

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Melissa was very professional & friendly! Would recommend

Robert Sachse

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Very accommodating to our needs between selling and purchasing our new home during a pandemic. We had both a climate controlled unit and a drive-up unit. The option of reserving the truck was an added bonus.

Paige Wood

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April Boyd

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(Translated by Google) Theft (Original) Goid

Melvin Rodgers

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Great service and price. I got a climate control inside storage 10×10 for $85 1/2 off for 2 months . Running a special. Look them up on the web. Times for gate's 6a - 10p everyday. Also have a moving truck boxed for free with no fuel cost or mileage fee. Have to reserve noth online then go into the office to pay and do paperwork. 24/7 recording and monitoring. Very clean units. Very clean floors and units. Have 2 bathrooms. Have a dolly cart to move your stuff. I highly recommend this place. Nice wide doors to enter and exit.

Maryann Sivak

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Dependable and responsible.

Jason Mock

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These were the nicest people I’ve ever dealt with at just about any type of company. There were no surprise costs ever. Misty was extremely accommodating (long story short) as I needed to add an additional larger unit. No hassle at all. She could not have made it a less stressful experience. If I ever need a storage unit again, I know who I’m calling! Thank you!

Felicia Marshall

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I love this place. Its very clean and the staff is very professional and helpful. I really like Missy she has been awesome since day 1

Jeffrey Williams

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My experience was very good and I would recommend this storage facility to others. I stored my car in one of the units over the winter. The space was big enough with easy access. I plan on using the space again next winter.

George Trent

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Hello I am so sorry you have a great staff very friendly and funny. Great their guest with a smile each time it is like a lol pice of home they make you feel real comfortable and you trust that your stuff is safe thank you again will tell other friends about y'all keep ☝ the good work. George Trent

Deb Scott

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Stan Wypych

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Very friendly staff and very helpful

Angela Allen Thornton

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Just stopped in

Tina Fera

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Mary was great and easy to work with!

Jason Cupec

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Nice clean unit with a friendly staff

Marilyn Fields

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A very well maintained facility with a very professional and accommodating staff!

Denise Cupec

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Staff is wonderful. Very accomdating. Easy access and friendly staff!

Ana Rosen

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Over the top helpful and friendly staff. Well maintained facility that delivers. Convenient location and easy process to get the job done. Will use again.

Rich Kelly

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this storage facility is amazing! I’m impressed that the truck was free to be able to move belongings. Misty and Melissa were huge helps! I’m definitely coming back!

Ed Chandler

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I would definitely recommend this storage facility to my friends and family. I am very impressed with being able to use the free truck to move my belongings into the storage facility and also the convenience and location of my unit has helped with my move. Misty and Melissa have been great to work with and always of help.

Keeley Hargenrader

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Paul S

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I only gave it 4 stars because my girlfriend rents from here & not me, so I do not know what dealing with the office is like. From what I've seen, it's clean & well kept. Easy access & easy to make payments. They seem to be a reasonable price too.

eddie hambright

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Customer service was awesome.

Melissa Lefcowitz

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Great place! Great people working there.

Andrew Hrinda

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It's a great facility!

Smokey Lindsey

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Such a great place live the workers😊

Terry Neal

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The service is phenomenal and the price is great!

Samantha polish

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great facility and great service!

Ann Smith

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Great facility and great staff!! Definitely coming back

Jasmine Gurki

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The best storage facility I have ever been in! The customer service is great! They have helped me out so much! I definitely recommend this facility if you need room for storage!

Nancy Raymer

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Great customer service definitely will be coming back

wkdurndn wkdjrnd

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this facility is really nice and i am definitely coming back👍🏼

Lillian Young

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I had a wonderful experience with STORExpress, so much that I moved away and when I returned years later went back and received the same exceptional customer service in a clean, safe and well-maintained storage. Thank you. STORExpress Sunny and Team!

mahogany small

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Janetm Gillis

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Nice, clean facility. Milissa was great to work with. Would recommend to anyone in need of storage.

Alaina Morgan

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Alycia Lefcowitz

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This facility is very nice!

makayla raymer

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really nice staff, loved the facility and is coming back

Michael Raymer

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really nice facility would recommend to others and will definitely be coming back

Devin Flockerzi

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I will definitely recommend storexpress to my friends and family. The customer service was excellent, friendly faces and a free truck. You couldn't ask for a better storage facility.

Robert Fulton

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Positve experience with misty she was really helpful with me navigating through the process i would definitely recommend using Store Express in Braddock Hills in the future

Diana L. Ramsey

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Fantastic location the employees are so professional and a great team to work with!

Edward Parker

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Misty is extremely professional,knowledgeable,and courteous her help was invaluable.

Frank Capezzuto III

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The staff was friendly. The customer service was excellent. I highly recommend this facility to store any items. And if you are inquiring about an account please ask for Misty she's extremely knowledgeable, friendly and professional.

Anthony Ceresa

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Great people that care about their customer base!! Above n beyond!!

aliyah Lindsey

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Marlene Zemler

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Megan Kukla

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Great Facility with awesome staff. Misty was very helpful and kind!

Janelle Burdell

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Great place! Safe! And staff is kind i highly recommend this storage facility!

Jays with days Castner

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TADOE TV

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Kayla Likar

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Bruno V.

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Moving made easy! Great customer service. Had an issue with my reserved unit being unavailable but ended up with a larger unit for the same price. Free truck rental a plus.

Sydney D. Levy Jr.

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karen winstead

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Great I've been with you for 17 years

robert cravener

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Luann Bouvier

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Nice facility. Melissa is awesome. She is so helpful and want to thank her for all she does.

Morea Friedrich

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Melissa was wonderful! Very easy check in and walk through of the facility. Highly recommend!

Jess Leigh

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Brian Little

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Melissa has always provided excellent customer service. A clean and secure facility, the 24 hour access is most convenient.

Dat Boi Dayton

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Melissa was great!! I appreciate the customer service, courtesy and rates. This is most definitely a location that I would recommend. Thank you.

Rita Torbich

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Very nice and accommodating staff! Office staff is very nice and helpful.

Carmen Jacobs

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Very friendly staff! Super clean facility!

Charles Nied

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Nice friendly staff great accommodations

Scott A

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Great, friendly staff and great experience! Melissa really takes the time to help answer your questions, and get you the solution that is best for you

Aprilynn Artz

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I have been using this facility to store supplies for a summer camp for the past several years. The staff are always helpful, friendly, and available (at the front desk when you arrive during business hours). I always appreciate their flexibility. Highly recommended!

Tyisha Davenport

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Great experience storing here. Office ladies are great ! Place is always so clean. Awesome deals as well. Would recommend!

Marleymann412

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Very professional and friendly. Staff will work with you and your schedule to provide any assistance needed.

Gerry Florida

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I have been storing with this location since the start of my business and now rent the entire office complex as my "giant studio". Being at STORExpress has made my art consulting business organized, easy, convenient and as a result more fun. I actually believe they care about my business doing well. I really like the fact that everyone in the company has been reachable, pleasant and easy to work with and resolve issues with speed and professionalism. Sunny, the Property Manager is a sweetheart and does a super job of being available, remembering everything I request and managing the difficult people who sometimes come in....she is always willing to help me with my business probably because she takes ownership of managing this facility and wants it to do well. I spend a lot of my time here because I love my studio (as does anyone who visits me) so I meet a lot of the people who store here ...in the time I have been here I dont remember hearing a complaint. Gerald is so on top of keeping the place clean and groomed... and he takes care of anything I should ask ASAP. (anyone who works for corporations knows that kind of service/support is sacrificed!) They use this Braddock Hills location for training and any facility that gets the trainee AJ is lucky ...and we get to keep the new trainee Sam! STORExpress has a VERY COOL facility in Etna especially for artists... so if you are an artist needing studio space I would not hesitate to check it out!.... if the property is managed/maintained as it is here in Braddock Hills, (which I am sure it is after visiting their Open House last year)...then you, your art and your art supplies are in good hands! (I have an excellent art reputation so I would not be writing any of this unless i felt it be true per my experience... so I guess you get by now I am a huge fan of this storage facility and my cool art studio space).

Debra Craig

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My sister stored her stuff here.the staff was very nice .the bin was clean and the place was clean .the rates was reasonable

P Loca

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Precious Scott

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The staff is very friendly and patient. The units are cleanly in the controlled air section. I am so far so happy with the company service. My only dislike other customers whom keep the trucc over their time It threw mine off majorly yesterday. That's the customers tho. Not the company so no complaints on STORExpress!!! -

Rasky Bukowski

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They are a class act from top to bottom! Very impressed with their communication as I was coming in from out of State and rented online/via voice call. I spoke with some other shipping units but decided on them due to their communications and quick knowledge about their procedures and what they offered. I had my items in for under two month in climate controlled and had no issues whatsoever with everything intact and undamaged. Incredibly easy to drive up near the unit and walk in and out from it to my car. Access was easy as it was Unit # and then 4 digit passcode and then star and always worked to open the gates. Received a nice thank you e-mail at the end. I'll be sure to use again.

Rolanda Lawson

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FRANCENE ROCCO

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DAVID SEIGFREID

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vend vend

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Todd Callaway

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The access is great, the staff is wonderful, Alaina and sunny are allways ready to help any way they can. The facility is kept in good clean condition. I will allways recomend for all storage needs.

Derick Dorsey

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Had the best experience doing business with STORExpress they accomedated my every need and i would recommend them to anyone.

Dawn Dzurikanin

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Alaina and Sunny were great!!! Very helpful as well. The units are very nice. The place is very clean. I will send others there.

Tanzy Powell

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bailey vaughn

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I was blown away with the ease of moving into my storage locker! The customer service was amazing I'm sending all my friends to see sunny and Alana !!!

Moriah Thomspon

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I came I. For a tour the ladies were very informative and they had coffee!!!!!!

Debra Craig

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very clean place ,nice employees

KingStang23

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They made it easy for my move in and move out. Excellent service. Also staff there is very great!!

Mike Ewart

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I love this place Alana is so helpful and full or joy.Amazing service and also the other workers there are so friendly

Susan Gensch

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Joshua Williams

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Great customer service Alana is constantly informative and allowed me to refer a friend who will B starting there storage on the 1st mmassively helpful and consistent THANKS ALANA .

kellen hart

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Storexpress was so welcoming and was so helpful in finding me the right spot the store my children's old toys I thank Sunny and alana I'm going to refer them to everyone I know

Stephanie Blankenbehler

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Amazing staff

SS

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Very helpful folks - great customer service, very clean. Would use them again.

Kiona Kimbo

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Excellent service, clean enviorment, great prices, and I even got the 2nd month free!!

Joann Kradel

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Michael Sparks

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We used STORExpress to temporarily house some items while we were in the process of moving. Everyone that works there was amazing, they got back to me right away, and the fact that I could borrow their truck for free was a huge bonus. I definitely recommend them for anyone looking for temporary storage in the area. Thanks again STORExpress!

Mary Mccullar

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Corey Dorsey

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Great company to use for storage. Very clean facility. They are always helpful, friendly, and never rude when I deal with them, even when I was behind on a payment.

Desiree Leoni

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Price and service great!! I have referred many of my family and friends!!

Woohoopy

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I leased a parking spot for my car for 6 months. Car left in great shape. Great service and good pricing.

James Fausnaught

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Today I went into STORExpress Brinton Road location in Forest Hills to check on my unit. I spoke with Alana about the possibility of having a payment automatically deducted from my checking account. I was very impressed with both her friendliness and how knowledge. She was very thorough in explaining all the available options. She did a great job. I am very happy with STORExpress and I would recommend anyone needing additional storage to seriously consider using their services.

Tomeika Jackson

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This will be my second time needing the use of a storage facility. STORExpress was my first thought and first choice. I did comparisons with other companies but hands down without second thought I chose STORExpress 1555 Brinton Rd location. My representative, Ms. Alana , was very patient with answering questions, making sure she explained everything clearly and in detail. Ms. Alana also was kind enough to tell me of additional offers and incentives of renting a unit at STORExpress like(the safety of the facility, your personal belongings, as well as you, the customer, the cleanliness on the grounds and your unit ( which offers climate controlled, drive up and indoor units), even offer free truck to move, etc., etc. They even offer hot drinks when its cold/cold drinks when its hot (they would probably feed you if you were hungry!)!!!! The STORExpress 1555 Brinton Ave facility and its employees are so polite,kind,caring, helpful and informative. The grounds are so inviting makes you want to put a chair out and enjoy the clean, calm , serene environment. If I had more thumbs STORExpress gets them all!!!!!!!!! Hands down!!!!!!!

Biggs Conroy

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Everything was fantastic, they were so helpful, great experience, It was so nice to have the free truck ! Tysvm.

Nina Wolf

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Great experience from day one through the end of our rental. Super friendly staff, clean facility, just generally great.

Carole Sullivan

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These girls made my move so quick and easy! A plus and thumbs up !

Barb Vaughn

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My family has been using storexpress for years, they are so helpful and I feel grest knowinh that my family heirlooms are safe n secure there,.good job ladies

Arianna mason

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Great facility and excellent service! Everyone on staff has always been courteous, efficient and helpful. Thank you Store Express.

Kevin Opat

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The free truck is great. It made moving my items into storage quick and painless. The girls in the office were helpful. I will recommend this place in the future.

Tammy Opat

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This is the first time I have ever stored at a facility. The staff was friendly and very helpful. The rate was a little higher but it was worth it to have a clean, secure unit. I would use Store Express again.

Edie Scales

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This was my first time using a storage unit. Sunny was very helpful and provided me with good service. She helped me decide on the amount of space that I needed and informed me that there was 24 hour cameras. It was fast and easy to fill out the paperwork. Most of all it was within a mile from my home.

Jamie Holmes

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Store express is absolutely wonderful to Jamie's Dream Team for the last few years they have donated a unit so that we can keep our extra item there. Sonny and Amy are absolutely amazing woman they greet you with a smile and are so helpful whenever we need them.

Elizabeth Opat

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David Swasey

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The staff were patient and helpful and the site clean, quiet, and well-lit. The 10pm closing time merely limits entry to the secure parking/loading area. Once inside, one can stay well after 10pm (e.g., to finish unloading a truck).

justin bair

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Awesome staff!

Damon Harris

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Danielle was amazing very nice experience

Jonathan Nee

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Place was very clean. Everyone was helpful and friendly!

Clarissa P

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clean units, friendly staff.

Chris Dwyer

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Danielle and everyone else behind the desk were helpful in my time of early moving. I had no issues with renting the truck. The unit was clean. Everyone was very friendly and had a "yes, I can" attitude. Would rent from them forever if I needed a place that long. Thanks!

Jon Towers

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Very clean and secure. Staff is very helpful and professional. The use of the truck was a BIG help. Would use again.

T Sails

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Best place ever stay open after close for you

Kimmy Bro

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Amy is awesome at her job, she's helpful and informative with the storage process, I' recommend my Brinton road braddock hills/forest hills site to anyone just because of the great customer service.

Xp-_-Queen YT

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Needed to put my stuff somewhere til my place was ready. everything was the same as when I put it in there. Will tell my friends to come here.

Jason DePalma

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The customer service here is outstanding. Kept my things safe while I searched for a new place. Thanks!

Sneaker P

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They always seem to have all the answers!!! I've been searching for my keys for past 2 hrs and one 10s call to them and my troubles are FIXED! Don't hesitate to do business here! Clean lockers and ALL-STAR customer service... Makes not having a military discount no issue for me... Been here for 4yrs! Thanks for helping this Forgetful Vet!

Jim Longo

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Staff is helpful and friendly! Easy in and out. Would highly recommend!!

Mark Johnson

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Friendly, courteous service!!! And Professional employees

Robert Turner

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My experience with storeexpress has been wonderful the facility is clean accessable, and the staff there are pleasant and efficient. I would certainly recommend store express to anyone I know.

Kimberly Gubash

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I am very satisfied with store express I had my belongings there for 6 months and had no worries they was very helpful nice and reasonable on they're prices

John Blankenbehler

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Excellent storage. Good people. Very secure and well maintained. I have both a climate controlled and a standard drive up unit and I wouldn't store anywhere else.

Court Hi

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Don't be fooled by rest you better rent from the BEST. I have had an experience at another storage facility, NOT A STORE EXPRESS, and this is by far the easiest place to rent from. The staff is always friendly and kind, even if you are having a bad day. They really aim to help instead of auctioning of your things. Very, very nice place. And the units are clean and bug FREE... Courtnie

Erica Bauer

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thanks for keeping my things safe while i was in school. the use of the free truck helped out as well.

Shawn Nist

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I just want to say a bug thanks to Amy for all her help. I needed a place to stick my things before my new place was ready and the girls here were a huge help. Free truck saved my life. I will Def recommend my friends.

Brad Bauer

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Thank you for all your help. Moving was stressful and this place made everything so easy. Thanks again.

Kristy Milcic

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Great customer service and attention to detail. Kept my things safe while in between homes. I will recommend this place to everyone.

Julie Stahl

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Would use STORExpress again and would recommend the Brinton location. The 5x5 space was a perfect solution for us to store our stuff while we prepare to move. Our realtor recommended we declutter our house to make it more attractive during the selling process. STORExpress made this process of decluttering so easy, they provided a truck and were very friendly. It was very affordable and we feel it helped sell our house more quickly.

Tess Kirchner

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- would have to agree with the last reviewer: "Storexpress offers great incentives and customer service. Amy was very helpful and sweet throughout the whole process. I recently had to" move and also had little time to prepare. Amy helped me find the right size unit and gave me a free upgrade. Thank you!

Kevin Opat

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Free truck saved me a ton of money. The staff was friendly and helpful. I will recommend them in the future.

G J

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Storexpress was excellent. Free truck saved me so much money and hassle. Thank you Amy for all your guidence.

Emily Flick

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Storexpress offers great incentives and customer service! Amy was very helpful and kind throughout the whole process. I just recently had to do a big move and little time to prepare. I was able to get a free moving truck when I rented a unit helping save time and money! Thanks!

A Smith

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Thank u Store Xpress! For making my move from St Louis smooth and painless. I move a lot and have stored before and was very impressed with your location. I'm very happy to have chosen this facility!

jennifer gindele

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Loved the experience at Brinton Rd. The facility was very clean and very easy to access. Friendly staff too! Sign up was easy and I definitely recommend this place to store your belongings. Knowing they will be safe and protected! Kudos to Amy and Sunny!

Jesse Ament

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Amy and Sunny are so helpful. The free truck was amazing and saved me a lot of money. I completely recommend STORExpress and will definitely use them again in the future.