I have been storing with this location since the start of my business and now rent the entire office complex as my "giant studio". Being at STORExpress has made my art consulting business organized, easy, convenient and as a result more fun. I actually believe they care about my business doing well. I really like the fact that everyone in the company has been reachable, pleasant and easy to work with and resolve issues with speed and professionalism. Sunny, the Property Manager is a sweetheart and does a super job of being available, remembering everything I request and managing the difficult people who sometimes come in....she is always willing to help me with my business probably because she takes ownership of managing this facility and wants it to do well. I spend a lot of my time here because I love my studio (as does anyone who visits me) so I meet a lot of the people who store here ...in the time I have been here I dont remember hearing a complaint.Gerald is so on top of keeping the place clean and groomed... and he takes care of anything I should ask ASAP. (anyone who works for corporations knows that kind of service/support is sacrificed!)They use this Braddock Hills location for training and any facility that gets the trainee AJ is lucky ...and we get to keep the new trainee Sam!STORExpress has a VERY COOL facility in Etna especially for artists... so if you are an artist needing studio space I would not hesitate to check it out!.... if the property is managed/maintained as it is here in Braddock Hills, (which I am sure it is after visiting their Open House last year)...then you, your art and your art supplies are in good hands! (I have an excellent art reputation so I would not be writing any of this unless i felt it be true per my experience... so I guess you get by now I am a huge fan of this storage facility and my cool art studio space).