STORExpress Self Storage

(95 Reviews)

Forest Hills

4.94 Rating - 95 Reviews
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Janet F.

on yelp Thursday August 08, 2019
Excellent service and storage space suited my needs. I realized when I was moving out that I could have saved on my monthly fee if I had reserved my unit on line instead of walking in to reserve. I guess that works for them, but I was not happy about it. When I mentioned it to the receptionist, she said "all of our units are priced differently," but it was a lesser price on line for the exact one I had.

Tom H.

on yelp Tuesday June 30, 2015
Very helpful and friendly staff.  Easy access to facility.  Very clean.  Well maintained.  Definitely recommend to anyone needing extra storage space.


on google Sunday October 06, 2019
This reviewer did not leave a comment about their rating.

Kayla Likar

on google Friday October 04, 2019
This reviewer did not leave a comment about their rating.

Bruno V.

on google Monday September 30, 2019
Moving made easy! Great customer service. Had an issue with my reserved unit being unavailable but ended up with a larger unit for the same price. Free truck rental a plus.

Sydney D. Levy Jr.

karen winstead

Great I've been with you for 17 years

robert cravener

Luann Bouvier

Nice facility. Melissa is awesome. She is so helpful and want to thank her for all she does.

Morea Friedrich

Melissa was wonderful! Very easy check in and walk through of the facility. Highly recommend!

Jessica Casto

Brian Little

Melissa has always provided excellent customer service. A clean and secure facility, the 24 hour access is most convenient.

Dat Boi Dayton

Melissa was great!! I appreciate the customer service, courtesy and rates. This is most definitely a location that I would recommend. Thank you.

Rita Torbich

Very nice and accommodating staff! Office staff is very nice and helpful.

Carmen Jacobs

Very friendly staff! Super clean facility!

Charles Nied

Nice friendly staff great accommodations

Scott A

Great, friendly staff and great experience!Melissa really takes the time to help answer your questions, and get you the solution that is best for you

Gerry Florida

We got new troops at STORExpress Brinton Road. Sonny is no longer here and went to manage the Turtlecreek location ( I will miss her) but we got 3 new additions here . Melissa ,the new manager, is a sweetheart and acclimated pretty quickly.... is super friendly to customers and gives off good vibes.! Rich her assistant, is new too and just as friendly. Russell comes on board with always a friendly "hello" and works with Gerald head of maintenance who keeps tabs on the place really closely. I got to meet Blenda from the corporate office so that put a face to a friendly voice. I get to know the people as my office/studio is here so I am here working basically all the time. They protect my privacy, mail , deliver immediate attention or anything around the complex , and are prompt with anything I need ...and seem to be part of the bigger growing picture without sacrificing friendliness or genuine concern for the tenants here. I never heard a complaint and would be surprised if I did. I have multiple spaces her so "dito" this message for all of them!

Aprilynn Artz

I have been using this facility to store supplies for a summer camp for the past several years. The staff are always helpful, friendly, and available (at the front desk when you arrive during business hours). I always appreciate their flexibility. Highly recommended!

Tyisha Davenport

Great experience storing here. Office ladies are great ! Place is always so clean. Awesome deals as well. Would recommend!

saun gone

Very professional and friendly. Staff will work with you and your schedule to provide any assistance needed.

Gerry Florida

I have been storing with this location since the start of my business and now rent the entire office complex as my "giant studio". Being at STORExpress has made my art consulting business organized, easy, convenient and as a result more fun. I actually believe they care about my business doing well. I really like the fact that everyone in the company has been reachable, pleasant and easy to work with and resolve issues with speed and professionalism. Sunny, the Property Manager is a sweetheart and does a super job of being available, remembering everything I request and managing the difficult people who sometimes come in....she is always willing to help me with my business probably because she takes ownership of managing this facility and wants it to do well. I spend a lot of my time here because I love my studio (as does anyone who visits me) so I meet a lot of the people who store here the time I have been here I dont remember hearing a complaint.Gerald is so on top of keeping the place clean and groomed... and he takes care of anything I should ask ASAP. (anyone who works for corporations knows that kind of service/support is sacrificed!)They use this Braddock Hills location for training and any facility that gets the trainee AJ is lucky ...and we get to keep the new trainee Sam!STORExpress has a VERY COOL facility in Etna especially for artists... so if you are an artist needing studio space I would not hesitate to check it out!.... if the property is managed/maintained as it is here in Braddock Hills, (which I am sure it is after visiting their Open House last year)...then you, your art and your art supplies are in good hands! (I have an excellent art reputation so I would not be writing any of this unless i felt it be true per my experience... so I guess you get by now I am a huge fan of this storage facility and my cool art studio space).

Debra Craig

My sister stored her stuff here.the staff was very nice .the bin was clean and the place was clean .the rates was reasonable

P Loca

Precious Scott

The staff is very friendly and patient. The units are cleanly in the controlled air section. I am so far so happy with the company service.My only dislike other customers whom keep the trucc over their timeIt threw mine off majorly yesterday. That's the customers tho. Not the company so no complaints on STORExpress!!!-

Rasky Bukowski

They are a class act from top to bottom! Very impressed with their communication as I was coming in from out of State and rented online/via voice call. I spoke with some other shipping units but decided on them due to their communications and quick knowledge about their procedures and what they offered. I had my items in for under two month in climate controlled and had no issues whatsoever with everything intact and undamaged. Incredibly easy to drive up near the unit and walk in and out from it to my car. Access was easy as it was Unit # and then 4 digit passcode and then star and always worked to open the gates. Received a nice thank you e-mail at the end. I'll be sure to use again.

Rolanda Lawson



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Todd Callaway

The access is great, the staff is wonderful, Alaina and sunny are allways ready to help any way they can. The facility is kept in good clean condition. I will allways recomend for all storage needs.

Derick Dorsey

Had the best experience doing business with STORExpress they accomedated my every need and i would recommend them to anyone.

Dawn Dzurikanin

Alaina and Sunny were great!!! Very helpful as well. The units are very nice. The place is very clean. I will send others there.

Tanzy Powell

bailey vaughn

I was blown away with the ease of moving into my storage locker! The customer service was amazing I'm sending all my friends to see sunny and Alana !!!

Moriah Thomspon

I came I. For a tour the ladies were very informative and they had coffee!!!!!!

Debra Craig

very clean place ,nice employees

Sean Marcus

They made it easy for my move in and move out. Excellent service. Also staff there is very great!!

Lil Pepper

I love this place Alana is so helpful and full or joy.Amazing service and also the other workers there are so friendly

Susan Gensch

Joshua Williams

Great customer service Alana is constantly informative and allowed me to refer a friend who will B starting there storage on the 1st mmassively helpful and consistent THANKS ALANA .

kellen hart

Storexpress was so welcoming and was so helpful in finding me the right spot the store my children's old toys I thank Sunny and alana I'm going to refer them to everyone I know

Stephanie Blankenbehler

Amazing staff


Very helpful folks - great customer service, very clean. Would use them again.

Kiona Mone'

Excellent service, clean enviorment, great prices, and I even got the 2nd month free!!

Joann Kradel

Michael Sparks

We used STORExpress to temporarily house some items while we were in the process of moving. Everyone that works there was amazing, they got back to me right away, and the fact that I could borrow their truck for free was a huge bonus. I definitely recommend them for anyone looking for temporary storage in the area. Thanks again STORExpress!

Mary Mccullar

Corey Dorsey

Great company to use for storage. Very clean facility. They are always helpful, friendly, and never rude when I deal with them, even when I was behind on a payment.

Desiree Leoni

Price and service great!! I have referred many of my family and friends!!


I leased a parking spot for my car for 6 months. Car left in great shape. Great service and good pricing.

James Fausnaught

Today I went into STORExpress Brinton Road location in Forest Hills to check on my unit. I spoke with Alana about the possibility of having a payment automatically deducted from my checking account. I was very impressed with both her friendliness and how knowledge. She was very thorough in explaining all the available options. She did a great job. I am very happy with STORExpress and I would recommend anyone needing additional storage to seriously consider using their services.

Tomeika Jackson

This will be my second time needing the use of a storage facility. STORExpress was my first thought and first choice. I did comparisons with other companies but hands down without second thought I chose STORExpress 1555 Brinton Rd location. My representative, Ms. Alana , was very patient with answering questions, making sure she explained everything clearly and in detail. Ms. Alana also was kind enough to tell me of additional offers and incentives of renting a unit at STORExpress like(the safety of the facility, your personal belongings, as well as you, the customer, the cleanliness on the grounds and your unit ( which offers climate controlled, drive up and indoor units), even offer free truck to move, etc., etc. They even offer hot drinks when its cold/cold drinks when its hot (they would probably feed you if you were hungry!)!!!! The STORExpress 1555 Brinton Ave facility and its employees are so polite,kind,caring, helpful and informative. The grounds are so inviting makes you want to put a chair out and enjoy the clean, calm , serene environment. If I had more thumbs STORExpress gets them all!!!!!!!!! Hands down!!!!!!!

Biggs Conroy

Everything was fantastic, they were so helpful, great experience, It was so nice to have the free truck ! Tysvm.

Nina Wolf

Great experience from day one through the end of our rental. Super friendly staff, clean facility, just generally great.

Carole Sullivan

These girls made my move so quick and easy!A plus and thumbs up !

Barb Vaughn

My family has been using storexpress for years, they are so helpful and I feel grest knowinh that my family heirlooms are safe n secure there,.good job ladies

Arianna mason

Great facility and excellent service! Everyone on staff has always been courteous, efficient and helpful. Thank you Store Express.

Kevin Opat

The free truck is great. It made moving my items into storage quick and painless. The girls in the office were helpful. I will recommend this place in the future.

Tammy Opat

This is the first time I have ever stored at a facility. The staff was friendly and very helpful. The rate was a little higher but it was worth it to have a clean, secure unit. I would use Store Express again.

Edie Scales

This was my first time using a storage unit. Sunny was very helpful and provided me with good service. She helped me decide on the amount of space that I needed and informed me that there was 24 hour cameras. It was fast and easy to fill out the paperwork. Most of all it was within a mile from my home.

Jamie Holmes

Store express is absolutely wonderful to Jamie's Dream Team for the last few years they have donated a unit so that we can keep our extra item there. Sonny and Amy are absolutely amazing woman they greet you with a smile and are so helpful whenever we need them.

Elizabeth Opat

David Swasey

The staff were patient and helpful and the site clean, quiet, and well-lit.The 10pm closing time merely limits entry to the secure parking/loading area. Once inside, one can stay well after 10pm (e.g., to finish unloading a truck).

justin bair

Awesome staff!

Damon Harris

Danielle was amazing very nice experience

Jonathan Nee

Place was very clean. Everyone was helpful and friendly!

Clarissa P

clean units, friendly staff.

Chris Dwyer

Danielle and everyone else behind the desk were helpful in my time of early moving. I had no issues with renting the truck. The unit was clean. Everyone was very friendly and had a "yes, I can" attitude. Would rent from them forever if I needed a place that long.Thanks!

Jon Towers

Very clean and secure. Staff is very helpful and professional. The use of the truck was a BIG help. Would use again.

T Sails

Best place ever stay open after close for you

Kimmy Bro

Amy is awesome at her job, she's helpful and informative with the storage process, I' recommend my Brinton road braddock hills/forest hills site to anyone just because of the great customer service.

Xp-_-Queen YT

Needed to put my stuff somewhere til my place was ready. everything was the same as when I put it in there. Will tell my friends to come here.

Jason DePalma

The customer service here is outstanding. Kept my things safe while I searched for a new place. Thanks!

Sneaker P

They always seem to have all the answers!!! I've been searching for my keys for past 2 hrs and one 10s call to them and my troubles are FIXED! Don't hesitate to do business here! Clean lockers and ALL-STAR customer service... Makes not having a military discount no issue for me... Been here for 4yrs! Thanks for helping this Forgetful Vet!

Jim Longo

Staff is helpful and friendly! Easy in and out. Would highly recommend!!

Mark Johnson

Friendly, courteous service!!! And Professional employees

Robert Turner

My experience with storeexpress has been wonderful the facility is clean accessable, and the staff there are pleasant and efficient. I would certainly recommend store express to anyone I know.

Kimberly Gubash

I am very satisfied with store express I had my belongings there for 6 months and had no worries they was very helpful nice and reasonable on they're prices

John Blankenbehler

Excellent storage. Good people. Very secure and well maintained. I have both a climate controlled and a standard drive up unit and I wouldn't store anywhere else.

Court Hi

Don't be fooled by rest you better rent from the BEST. I have had an experience at another storage facility, NOT A STORE EXPRESS, and this is by far the easiest place to rent from. The staff is always friendly and kind, even if you are having a bad day. They really aim to help instead of auctioning of your things. Very, very nice place. And the units are clean and bug FREE... Courtnie

Erica Bauer

thanks for keeping my things safe while i was in school. the use of the free truck helped out as well.

Shawn Nist

I just want to say a bug thanks to Amy for all her help. I needed a place to stick my things before my new place was ready and the girls here were a huge help. Free truck saved my life. I will Def recommend my friends.

Brad Bauer

Thank you for all your help. Moving was stressful and this place made everything so easy. Thanks again.

Kristy Milcic

Great customer service and attention to detail. Kept my things safe while in between homes. I will recommend this place to everyone.

Julie Stahl

Would use STORExpress again and would recommend the Brinton location. The 5x5 space was a perfect solution for us to store our stuff while we prepare to move. Our realtor recommended we declutter our house to make it more attractive during the selling process. STORExpress made this process of decluttering so easy, they provided a truck and were very friendly. It was very affordable and we feel it helped sell our house more quickly.

Tess Kirchner

- would have to agree with the last reviewer: "Storexpress offers great incentives and customer service. Amy was very helpful and sweet throughout the whole process. I recently had to" move and also had little time to prepare. Amy helped me find the right size unit and gave me a free upgrade. Thank you!

Kevin Opat

Free truck saved me a ton of money. The staff was friendly and helpful. I will recommend them in the future.

kurt walther

Wonderful experience with StoreXpress. I work for a moving company and this is one of the nicest facilities in town. Thanks for keeping my belongings safe. I will definitely refer my clients.


Storexpress was excellent. Free truck saved me so much money and hassle. Thank you Amy for all your guidence.