The facility is cool..But the real star here is the customer service..Namely AMBER!!! AMBER IS AMAZING!!! There are other storages places that might be a little closer to me but I won't even give them a try due to her kindness, patience and willingly to go the extra mile. She is truly a gem!
Very friendly and accommodating staff! I needed storage in an emergency situation, and was able to get a space right away. Closing out was also very simple and I’m grateful for their quick and easy service when the time came to move on, thank you!
Efficient check-in experience, Clean & safe building, I was very happy with the lease price, Online payments and auto payments for convenience, Free truck usage which is great, They have a customer referral program too
I’ve just recently rented an office and had a great experience. I met the manager Amber who was just the sweetest! Amber was able to answer all of my questions get me checked into a office easily. She even sent me a hand written thank you note. I recommend this location to anyone looking to rent a small office, storage space or truck.
The location was perfect and the staff was super helpful the entire time we rented our space. Being able to use the truck on the premises was an incredible perk! Amber was amazing, knowledgeable and very personable. We would recommend the Bridgeville location to anyone!
Great place to store all of your extra stuff. Clean and well secured
Super friendly and helpful staff. Easy to set up an account and the facility is clean. Highly recommend
I was here when they first opened, thought they were the greatest. To thank me for continued business, numerous referrals and (previous) awesome review (with over 750 views in just 3 months), they increased my rent by 227% in the middle of a pandemic. Nothing beats a person with a friendly face who's stabbing you in the back. Beware. They have zero ethics, and zero loyalty to their customers or our community. It is particularly important to note that multiple women have experienced outrageous rate increases like this where men in the same areas did not experience the same insane rate hikes. For new customers, the manager Vinnie Adams has been heard offering rates to male customers that are 1/3 less than what he offers to female customers. Ladies, don't waste your time here. Also, I had some leaks that resulted in flooding on the first floor as did several of my neighbors. Here are pics of the rubble still in the ceiling of my unit after my first year, as well as mold growing up the side of my unit wall that also still hasn't been removed. For the fake review guy who claims to have been here "for years," he's full of baloney. This location has been open since April, 2020. I know this because I was the first tenant. Also, Vinnie said he does make the rules, and when a guy does you dirty like Vinnie did to me, he deserves to be named - so you know who you're dealing with. There's a knife behind the smile. Be cautious.
I was looking for a storage unit that I could afford being on SS and limited income and I found this storage unit to fit my price and needs. I meet a very nice young man name Vinny, he was very helpful with showing me around the place and different size units that fitted my needs and very nice person and I do recommend any one looking for a storage unit you should check out this place, a very friendly atmosphere, Vinny is great manager to help with your needs also. Thank you Vinny a satisfying customer Janice Cordial😃😊😃
Very Nice and convenient place and the cheapest price I have ever found around Pittsburgh I have went to many storage but this is the cheapest that I found and the guy who was working who’s name is Adams was really nice and funny and he helped us a lot.
Love this place. Been here for years. Not sure what the previous review rant was about not raising prices for men, as mine went up, too. Cost of business. All prices are increasing right now, clearly she doesn't use wood for anything (or maybe she left a review on home depots site for things they can't control either..) also, different units cost different prices, so maybe she was just mistaken. I've also worked with Vinnie on unit maintenance and have never had a problem getting things fixed if needed.. Vinnie is a great person. And find it distasteful she used his full name on here.. But he doesn't make the rules, just follows them like the most of us.
I recently leased an office space. Vinnie, Amber and Chris continue to be extremely supportive in making sure the transition into the office is smooth. They are prompt to respond to requests and are just the very best of people.
Office staff are extremely friendly and helpful. Very nice and clean units. Great rates. Definitely recommend to anyone in the south hills area looking for additional storage space.
Office staff was friendly and unit was clean and so was the building. Only problem, and the reason I’m giving 4 stars, 6 weeks after moving out they still haven’t returned my deposit. PA law is 30 days. So I like the people that work there, but management doesn’t feel the need to return my money as the law states. I paid rent on time, every month. I would expect them to return my deposit in a timely manner too.
Great prices and friendly staff, new facility with options on size of lockers, and the free truck to use makes for a perfect experience.
I rent an office space in the office building and have been very happy with my experience with Store Xpress. Carole, the property manager, is always so friendly, helpful, and professional! She is always going out of her way to make sure I am happy with my space! I really like the new rental office as well.
Friendly people clean and climate controlled storage at a reasonable price.
While they were still moving in they were helpful and frendly.
I am a General Contractor in the area and have been looking for a place to not only store my materials and equipment, but a space to build custom furniture pieces or refinish furniture. I contacted Carol and she was able to show me a space that was perfect for my needs. She kind and friendly and the space was clean, like it was spotless and well lit. I will be recommending this storage facility to my friends and family. They have many options for everyone’s needs.