I was looking for a storage unit that I could afford being on SS and limited income and I found this storage unit to fit my price and needs. I meet a very nice young man name Vinny, he was very helpful with showing me around the place and different size units that fitted my needs and very nice person and I do recommend any one looking for a storage unit you should check out this place, a very friendly atmosphere, Vinny is great manager to help with your needs also. Thank you Vinny a satisfying customer Janice Cordial😃😊😃
Very Nice and convenient place and the cheapest price I have ever found around Pittsburgh I have went to many storage but this is the cheapest that I found and the guy who was working who’s name is Adams was really nice and funny and he helped us a lot.
Love this place. Been here for years. Not sure what the previous review rant was about not raising prices for men, as mine went up, too. Cost of business. All prices are increasing right now, clearly she doesn't use wood for anything (or maybe she left a review on home depots site for things they can't control either..) also, different units cost different prices, so maybe she was just mistaken. I've also worked with Vinnie on unit maintenance and have never had a problem getting things fixed if needed.. Vinnie is a great person. And find it distasteful she used his full name on here.. But he doesn't make the rules, just follows them like the most of us.
I was here when they first opened, thought they were the greatest. To thank me for continued business, numerous referrals and (previous) awesome review (with over 750 views in just 3 months), they increased my rent by 227% in the middle of a pandemic. Nothing beats a person with a friendly face who's stabbing you in the back. Beware. They have zero ethics, and zero loyalty to their customers or our community. It is particularly important to note that multiple women have experienced outrageous rate increases like this where men in the same areas did not experience the same insane rate hikes. For new customers, the manager Vinnie Adams has been heard offering rates to male customers that are 1/3 less than what he offers to female customers. Ladies, don't waste your time here. Also, I had some leaks that resulted in flooding on the first floor as did several of my neighbors. Here are pics of the rubble still in the ceiling of my unit after my first year, as well as mold growing up the side of my unit wall that also still hasn't been removed.
I recently leased an office space. Vinnie, Amber and Chris continue to be extremely supportive in making sure the transition into the office is smooth. They are prompt to respond to requests and are just the very best of people.
Office staff are extremely friendly and helpful. Very nice and clean units. Great rates. Definitely recommend to anyone in the south hills area looking for additional storage space.
Office staff was friendly and unit was clean and so was the building. Only problem, and the reason I’m giving 4 stars, 6 weeks after moving out they still haven’t returned my deposit. PA law is 30 days. So I like the people that work there, but management doesn’t feel the need to return my money as the law states. I paid rent on time, every month. I would expect them to return my deposit in a timely manner too.
Great prices and friendly staff, new facility with options on size of lockers, and the free truck to use makes for a perfect experience.
I rent an office space in the office building and have been very happy with my experience with Store Xpress. Carole, the property manager, is always so friendly, helpful, and professional! She is always going out of her way to make sure I am happy with my space! I really like the new rental office as well.
Friendly people clean and climate controlled storage at a reasonable price.