Reviews

Great facility..helpful staff..I highly recommend.

I have been dealing with Storage Express for years. I recommend y'all to go to them and great price.

I shopped around before choosing the Pittsburgh Southside location of STORExpress. Here are five reasons why I chose it: 1. IT’S A LARGE FACILITY. It’s large so it was easy to find, and it offered the full complement of choices you could only get in a large facility, the floor you want, the size you want, and the options you want, like CLIMATE CONTROL (highly recommend – a small upcharge for a significant upgrade that’s not just for your things, but for your personal comfort, as well). 2. IT’S A FAIRLY NEW FACILITY. The facility is fairly new so things work. 3. IT’S A WELL-DESIGNED FACILITY. The snack and soda machines are stocked, the restrooms are clean and properly maintained, and procedures are in place and observed so that trash does not accumulate – empty boxes don’t linger long – and you never see dust or debris anywhere. 4. IT’S A SAFE AND SECURE FACILITY. The facility is bright and well-lighted, with cameras and security equipment strategically placed, and in good working order. --- and my personal favorite --- 5. MOVING IN WAS A BREEZE. Luxury-sized parking stalls made moving in a breeze, even for someone like me who hates backing up. Like parking spots from the 60s, with more room than you would ever need. The rear of the stall was immediately adjacent to a freight elevator that was easy to operate, and took you right to the portal of the STORExpress Storage Metropolis of lockers and units. Really great feature. I loved it, and you will, too.

We originally just needed a unit for one month, but plans change and we ended up extending it month-by-month for six months. The staff was friendly and accommodating, the unit was affordable, and moving things in and out was a breeze with the carts, bins and dollies available. The garages remain open most of the day, but you do need a code to open the main door to the units. At night you can get in with your own code, which is convenient. Plus, they are super nice about helping rent out their moving trucks for free, which is a major bonus if you've ever dealt with the expensive headache that is Uhaul. Just a few cons to be transparent: They have an answering service rather than a direct line, so getting in touch with them is hit and miss. Sometimes I missed a call by a minute and had to leave a callback message with their answering service and they didn't ever relay the message to StorExpress.

Fantasticly clean, secure space and friendly staff.

The staff has always been friendly and helpful and the location was very convenient for me

Great place for climate controlled storage

Nice friendly service. You don't need anyone to get inside if you have your code. Large roomy elevator. Parking is decent. I've always found a parking spot though it's usually close call. Or should I say there's usually one spot left.

Hands down the most easy going, roll with it & accommodating storage company around. Our work is non traditional and the didn't blink. Excited to have just secures another unit - as we grow as a buisness, they give us the space to run efficiently!

Very clean from what i can tell. Above the storage place is rock climbing and a studio. If your into those type of things.

Great bathrooms. Elevators 10/10 would definitely ride again. Nice selection in the vending machines. Speedy maintenance man

(Translated by Google) Xomodo place to dwjar your things and cheap (Original) Lugar xomodo para dwjar tus cosas y barato

Store your stuff here! The staff, was so nice and friendly. Shout out to Katie! They were flexible, available, and so kind and generous. The facility was clean and easy to access. Their free trucks with the move were great! I could not recommend Storexpress enough!!

Love the ppl here

The staff was very friendly and helpful. We needed a storage unit for a short time to store my son's things until his new apartment was ready. The location was very convenient and the facilities were nice. I would recommend Storexpress in the South Side to anyone needing a storage unit.

Your two girls Katie and Lori we're very helpful to me and very polite the service was very good but it only begin and storage was cleaned easy to get to the only complaint I would say right now is you don't have enough cards for people because everybody was taking all the carts for one vehicle and you had a wait until they were all done but otherwise so far I have no complaints Katie was a very helpful and polite young lady

Friendly staff, easy access, and CLEAN!! Best storage unit I've experienced in Pittsburgh.

Great place to store our stuff. Loading ramps always open and it's clean inside. Sign up and cancelation were as easy as could be!

Amazing service and such great prices! Everyone is so kind and helpful as well! Best experience at a storage facility.

We were very happy with the move 'n store service that they provided. All staff were very helpful and they made storing my daughter's things very easy. I highly recommend them.

All the employee are friendly and help you out as much as they are able to. The best storage unit ever. Please make sure if you are looking for somewhere to store your item CHECK THEM OUT!!!!!

Laura was super great. Place is clean and easy to use

Great service!

Great customer service and courteous! Highly recommend

Friendly staff, shout out to Laura. Driver arrived promptly to move dorm room furniture, shout out to Gary. He was very patient because moving out of the dorm was longer than anticipated due to the dysfunctional elevators. The space at the storage location was very clean, dry and spacious. We will definitely use this facility again and would recommend it to others.

Great experience and a perfect location for Pitt students to store their goods.

Laura was super helpful, friendly, and accommodating! The place was easy to navigate and the process was quick and simple! Would highly recommend! :)

Was amazing everyone there was very friendly and helped the move be way easier. They were also very professional and Covid safe I would completely choose them again and was very impressed by everything.

No better place to store your things in the Southside

The entire customer experience was amazing. The front office worker was incredibly helpful. The truck was free, and everything was an absolute breeze moving into the place.

Patient and friendly. Gave us a great rate which helped significantly in the midst of a move. Couldn’t be happier!

Some of the nicest people I have ever met. I highly recommend this particular location. They went out of their way to find out the cheapest price for my needs and we’re super helpful.

I have used STORExpress for the past 3 years as summer storage for a daughter’s dorm room things. They are friendly and provide excellent service. They have free pick up and delivery, a service that saves us from renting a vehicle to haul dorm contents in. I had recently run into a problem that I was scrambling for help with. FedEx delivered a very large package to us while we were away and unable to retrieve ( yes, we had put in a vacation stop and they still delivered). The package was left on the sidewalk (this is in the city). After several irate and going no where conversations with FedEx, I called STOTExpress and they picked up the ball and went into action! They assured me they could assist, went and retrieved packages, put in a locker and set up an account ( being a previous customer worked in my favor). Within a half hour STORExpress solved my issue and made my day! I would highly recommend and use again! Thanks once more to STORExpress

Great location, price and staff.

1000% recommend STORExpress South Side. Laura and Katie are the BEST. I cannot say enough about Gary - he was so incredibly helpful during our move-out and move-in process. I am renting a unit with them for a second time for my Pitt sophomore, and I know we will be back again next year.

Really great storage facility!!! I have only positive things to say. Their employees made my stressful time extremely less stressful. They are very easy going when it comes to needing the truck and are willing to work with you. The entire place is clean, nice, and has very easy access. On top of all that, each different employee I interacted with was super helpful and NICE!

Management is so nice and gave me everything I needed to choose the perfect size storage space.

Udn

Great place to store your gear!

Extremely helpful and friendly staff. I had to mail my packages to and from the unit without showing up in person and they handled all the logistics. Definitely recommend

Laura and Kate were really easy to deal with and responsive to all of our needs when storing some of our daughters college stuff over the summer. Will definitely use them again if needed.

Thanks so much for making our unplanned college dorm evacuation as stress free as possible. It was a huge help to have the transport truck and driver. Everyone we dealt with at the South Side location was professional and kind. We'll definitely use STORExpress next summer to store our dorm room things again!

Though not looking to need storage space, when we did, this place was wonderful. The staff was friendly in person and by phone. The place was convenient, space was clean and moving in and later moving stuff out was easy. Would highly recommend if you are in need of storage space. But even more so, other businesses could take a lesson from these folks about excellent customer service.

Laura and Katie were terrific! Start to finish. Helpful and friendly. Easy move in and easy move out.

Very easy storage solutions and perfect for students, don't book online however, very misleading prices

We had a uniquely stress-free experience thanks to Laura's and Katie's assistance! We had a very short window to find a storage unit, and all the logistical issues that come with quick move outs, short term storage needs, and multiple quick move-ins for both of our Pitt students. Both Laura and Katie went above and beyond to help us and accommodate exactly what was needed to make these moves bearable. They have the knowledge and patience to guide students and parents through these joyous hurdles of college transitions. Thank you Ladies for your expertise, and we gladly recommend STORExpress South Side for anyone needing storage with true customer service! Thank you!

Awesome place, very friendly people. They were very accommodating when i needed help. Thank you!

Easy to unload and to load back up

Really great experience! I have rented a storage unit twice with Store Express South Side and it was a great experience both times. Staff is very friendly and helpful and it is amazing to have use of the truck for move in/out. Highly recommend!

Laura and Katie in the office were extremely helpful and professional! I was impressed with how they managed multiple issues with a calm demeanor. They were problem solvers and made the customer feel valued. Our truck driver, Gary, was also extremely helpful. He went above and beyond to make our move successful. The storage unit was clean and temperature controlled. I was grateful for all the carts and flatbeds! I would recommend this business to everyone.

I have two children at Pitt and I have been storing at StorExpress Southside for close to 4 years now. Not only are the facilities well maintained but the service is outstanding. Due to Covid we had to move our kids out of the dorms on short notice. I arrived at the Southside facility 10 minutes after closing and not only were they available to register me but they were pleasant and understanding. I never forget great service and I would never use anyone else.

Incredibly friendly and polite. This was my first time getting a storage unit and they made it simple and straightforward.

I rented a storage unit with store Express for 2 years, I absolutely love Katie, she's always been the sweetest very helpful and always polite! I could access my belonging whenever I needed, building is always clean! My favorite part, all of my belongings I had in my storage came out in the same condition they went in! If i ever have storage needs again I know where to go and will certainly reccomend any chance I get!

My husband and I rented a unit for our daughter. The staff was very helpful and friendly. The units and facility are well kept. We will be using them again if needed.

Great location, features, and price! Tenant-friendly. Katie was friendly and very helpful.

Customer service is outstanding. Easy to work with, flexible, & accommodating to all our needs.

With Univ of Pittsburgh closing early, and we had to find a place quickly, without knowing the exact date we needed the locker. Katy and Laura were absolutely wonderful to deal with, from beginning to end. Their facility was very easy to access.

Cleaner than most rehearsal facilities in the region, with several layers of passcode/security from outside to your own unit. There is Wi-Fi and rooms are temp regulated. I've never had a problem parking or getting ticketed while I'm on-site, but a hangy-permit would be nice cause sometimes I *feel* like I'm gonna get towed or something even though it's not been an issue. Rooms are pricy, but there aren't many options in the city that allow band rehearsal that are remotely sanitary or secure. You'll almost certainly need to split with more than one band.

Over almost two years while I had a storage unit for my daughter’s college stuff I found the entire staff at store express to be extremely friendly and helpful. I would definitely give them 5 stars!! Laura Katie and Amber were great!! Thank you!! Joan

I started using this space in 2018 and I removed all my items early 2020. I went with this space because of the moveable platforms. These were a lifesaver! I had very heavy commercial equipment that is not easily moved up or down. The ability to use the moveable platform, pallet jack and flat carts saved us. I never had any difficulty getting into my space no matter the day. I also never had an issue with paying my rent fee every month. Everyone in the office is super nice and friendly. Then when it came time to remove my things, it was very smooth. I didn't have any notice, I just showed up and I was able to sign the paperwork and remove my things no problem. I would definitely use this space again and recommend it to anyone who needs some extra space.

Staff was knowable and friendly.

The staff, location, & atmosphere are all top notch. I’d highly recommend storing your stuff here.

Super nice people and easy to access storage any time we needed it

Employees were nice and helpful. Their service of helping transport customers and their belongings to and from locations is really great. I would highly recommend.

I have been at this storage location several times. Have had extremely good service everytime.

Amber and Laura were so kind to me and my family both times we moved. They made sure that we were satisfied and taken care of properly. They showed great hospitality they offered drinks and snacks, even cake one time. I would definitely be recommending them to my friends and family. EXCELLENT SERVICE.

Friendly professional services.. always helpful..always pleasant... Katie is a valuable asset to your company!!!!

Amber is the best! She understood my last minute situation and worked with me to find a solution. This was my first time renting a Storage Unit, and the process was so smooth and the location is great! Also everyone is super friendly, If I ever need a Storage unit again I will definitely be using this one!

I rented my daughter a storage bin from out of state. We were extremely happy to find it clean, dry and most of all safe. The staff was always helpful, their complementary truck, we could not have done without. And the driver went above and beyond. If we have to do storage again it will most definitely be at STORExpress. They made the entire experience very easy for our family.

Affordable prices and great staff

I’d had a difficult move across the country and the most straightforward and easy part of it all was using storexpress. From the INCREDIBLE customer service to the flexible hours. It was honestly shocking how great the process was.

Helpful staff. Value for money.

Katie was really informative and helpful when I needed to store things in between moves. Thanks for all your help!

I would highly recommend this storage facility to anyone. Katie and Laura were super helpful and informative when my family and I were in need of several storage units. They both helped me and my family feel like our valuable family possessions will be safe and gave us peace of mind. Thanks for all your help

Laura was so efficient and professional. She made this move very easy for me. Did a lot of research. Great pricing.

I highly recommend STORExpress South Side location to anyone who needs a storage facility. I feel safe knowing my belongings are secure. In addition, the staff is very professional and courteous. I dealt with Katie McDonough on numerous occasions and, not only does she always greet me with a smile, she is very knowledgeable and professional. Please consider them for your storage needs!!

The facilities and the people here are great. We have used them for both of my kids that were in college in pittsburgh. We live 7 hours away and they were so accommodating every time we needed something. Laura and the team there are outstanding.

Great place. Katie was very helpful and knowledgeable.

Greatest place on the planet for a band room!

Of course it's hectic trying to move three girls and one guy out of their apartments, into storage and then back to new digs. The folks at Store Express made everything smooth. The facilities are great, it was easy moving furniture and everything in and out. They are super friendly and reasonably priced!!!! I HIGHLY recommend them and will not hesitate to use them again if we need to! <3

My daughter kept her stuff at STORExpress South Side for the summers that she was in college. The facility is clean, the prices are good, the staff is friendly and helpful. They will pickup/deliver your stuff, and the driver is punctual, helpful, and very sweet (thank you Gary!). Recommended!

Store Express was so great, the space was perfect, the price was right and the free rental truck was included. I couldn't believe how smoothly our move went, the staff was incredibly helpful, especially Amanda. Would definitely recommend!!

Katie was amazingly helpful and knowledgeable. I would definitely recommend STOREExpress Southside. it is close to all the colleges and it was an uncomplicated process. The fees are reasonable.

The facilities are very clean and always kept up to date. The staff is even better to work with! Very friendly and always there to answer any questions you might have.

Excellent service, superior assistance!

All the staff here are wonderful, helpful, compassion, and do whatever they can to help you I highly recommend this storage facility

Laura is an expert in customer service! Never had a storage unit before. She searched available discounts. Call store directly. Lots easier.

Amazing, over the top customer service! Since day 1, Amber has gone above and beyond to accommodate my cross country moving and storage needs. I would recommend using STORExpress in South Side. Free use of moving trucks, moving supplies, online payments. Great for students, and professionals, they have all types of benefits to using their facility!! Highly recommended!

I really have to give this place one of my rare 5-star reviews. Both times I used STORExpress, I was surprised by the free use of a large truck. On my move-out, we were also provided with a driver, who went the extra mile by helping me carry some of my furniture up the stairs into my new place. And I can't say enough about how friendly the front desk staff is. Keep it up. Free doughnuts or pizza is the only improvement I can suggest. I did appreciate the free water.

I helped a friend of a friend move. The woman and her wife were moving to California and putting a bunch of stuff in storage up here in Pittsburgh. Growing up in the southside it was very neat to see how well re-purposed that building was. It is clean, well lit and sure seems to have its act together. More ventilation to clear the weed smell from bands renting practice space would bump this to 5 stars 🙀🎸

Amber was great! Super friendly service and clean units.

I am an undergraduate student at CMU and I have used Storexpress for the past two years to store my belongings over the summer. Every experience was amazing, the service was nice and very straight forward. They provided truck service for me to move in and move out so I never had to worry about transportation. I believe it’s also one of the cheapest storages in town and I am super lucky to have found storexpress!

The girls working there were very helpful and easy to work with. We used them for one month while I was switching houses and it was reasonably priced. The truck rental was an excellent service they provided and highly recommend them and will use them again in the future.

I just want to say that the staff was fantastic, especially Katie she went above and beyond with her service.Thanks for your special service.I really appreciate everything.

Best experience, service very attentive resolve the urgent matter over the phone and email. Pick up service included for students very helpful.

Best service ever come here for storage

Great experience with the staff! I would recommend everyone come here for their storage needs. Free truck was helpful!!! Thank you Katie, Laura, and Amber.

Highly recommend for studio storage space!

Great place good people

Today I walked into the office and was greeted by all staff. I was quickly helped Amber. She was understanding and helpful. I got my unit today. Thanks guys!!!

The Pittsburgh team led by Amber and Laura were friendly and extremely helpful.

Great location, staff is always very helpful with whatever you may need. This is a great place to store your belongings! We have been renting from here for a while now and have never had any issues with other tenants or employees

Best Place Ever!!!

Great facility! I wouldn’t go anywhere else! Everyone come here for your storage needs! The staff is knowledgeable, friendly, and helpful!

Affordable

The staff is always super friendly and accommodating. This facility is FANTASTIC and I would recommend them to everyone!!

Love them 🤗

Completely satisfied with their services. Loading docks and free truck is awesome!

Completely satisfied with the services and spaces offered here. Large loading bays, lifts in all the right places, various carts, and secure. All the things you'd expect from a quality storage facility. The people make it tops. They're friendly, attentive, and detailed. Special mention here for Amber. Always bubbly, conversational, knowledgeable, and efficient. She'll laugh at the toss-away comment about your day and explain the dimensions of every available unit in the building in the same breath. If your call is answered by a bright, excited voice, know you're in good hands.

Great customer service and best storage facility on the south side

Awesome experience! Amber and Laura deserve a promotion

Best place for storage used their services for a month and couldn’t ask for more the free truck saved a lot of time and money! Laura and Amber provide the best customer service!

I do my music at storexpress best place to have a creative environment I would recommend everyone comes here!!! Office staff is very polite and facility is clean.

Best place in Southside to store your stuff and get a practice spot!! Laura and Amber are the best.

Best storage unit facility I've used so far. They make moving or storing easy. I know my things are safe. And staff is super friendly. Amber and Lauren are always there to help.

Great place to practice! Thanks Laura and Amber for the great service.

It a really nice place

Great experience good accessibility the best around the area great and wonderful people Laura and Amber are very helpful friendly and amiable they help with all the questions you might have always with a smile Definitely will recommend it

Best service I’ve ever received! Everyone should come here. They have outdoor parking, Practice spaces, climate controlled storage, and wine storage! To top it off a free truck for move in. The facility is clean and secure. The staff is always helpful and friendly. I would recommend them to everyone. Thanks Laura and Amber!

I absolutely LOVE storeexpress!! The staff is very friendly and make sure you are satisfied with everything before putting money down. Highly highly recommend to everyone!!

They are always polite, personable and friendly!! They have always been very patient with my 1,000 questions! Have and will continue to recommend to friends!! Thank you so much for all your help!! Also, the free moving-in truck and the very very cheap rent to use the trunk to move out is perfect!!

Free Water.

I love STORExpress! Amber and Laura are very courteous, have always helped me and my mother with ourmoving and storage needs. Facility is clean, safe, and use of the free truck saved us so much money. If you want a unit and a truck come here. Also they have tons of packing supplies.

Amber is great and is always helpful.

Excellent operations and customer service, would definitely use their services again

Best storage company around

There's cool recording studio here that I like

My go to storage place for my daughters college break dorm stuff.. great rates and service. The staff is the best!

Great location and service!

Had such an awesome experience with storing my stuff here! Everyone is so friendly and made everything so simple!

Alesha and Amber were awesome amber has the best personality🙃

Quality service from very professional staff

Great experience here. Amber at the front desk showed me a bunch of different units because I was being particular, and she helped me measure things and reassured me what I was having delivered there would be taken care of no matter what happened. Totally put me at ease.

Love this place !!! Conveniently located, clean and friendly staff members !!!

Excellent customer service very friendly and welcoming... Make sure u ask for Laura and ask her about the free fire balls lol!!!

Clean, as advertised. Some fees are kinda silly but overall a nice place with good staff.

Great customer service. Everyone I dealt with at this location was patient, friendly and very helpful. I am going to use this storage facility for the next few years. I highly recommend this facility. Very easy to deal with.

Great facility and awesome customer service from the girls. Couldn't ask for a better experience! Thank you!

Best customer service anywhere! The girls are friendly, helpful and very knowledgeable. Thank you Laura, Amber and Charae for taking care of my everything. The FREE truck rocks!

Charae was great! Helped me with everything and made it a quick experience

The staff was very friendly and helpful with everything I had questions on!

Very friendly and knowledgeable staff! Clean facility and lots of different size units help when your downsizing. I would recommend everyone to store at storexpress.

Love Laura and Charae They are the best!!!!!!!

Came in and got a storage unit and charae went above and beyond!!!! She's amazing and I highly recommend!

Customer service skills are A1 and man oh man Amber was swift and professional as well....

Everyone is very friendly & helpful and it's so much easier to store everything over the summer &.close to campus instead of hauling it back & forth for 7+ hours drive each way

Really clean facility. The signing up process was easy. Great friendly staff. Wouldn't go anywhere else for storage. Thanks storexpress for your help.

While frantically looking for a storage place i found the SOUTH side o e and Charae was soooo helpful the whole way through and the cleanliwwas beautiful

This is the second time I've used Store Express. The location is great, allowing me quick access. Curious staff that are helpful. The truck access for moving my belongings brought me back.

Love the fact they have trucks that can pick you and your stuff up from wherever you are to the storage and vice versa. It's one storage room per person so good security and nice people in the office :)

Great staff

Staff is super nice and helpful. They were truly trying to accommodate my every need. The price is very affordable. They have a truck that can help students move and return for free or very little charge.

Best customer service! Facility is clean. Most of all thanks to Amber for all your help. If you need a place to put your wine go to storexpress in Southside.

I called storexpress because I was getting ready to stage my house. Amber took the call and guided me to get the best space for my needs. She taught me how to pack the unit and got me in the smallest unit possible. The use of the free truck saved me so much money. The facility is clean and great customer service. I will definitely refer all my friends.

Thank you for supplying me with the best customer service. If you want a good place to store your items go to storexpress and ask for Amber.

I had to move my furniture quickly. Amber helped me through the whole process and answered all the questions I had. This was the easiest process and I would recommend Storexpress to anyone. Thank you Amber for your professionalism and help.

Very clean storage company. Easy and pleasant to work with!!! Quick availability and exactly what I needed with great cost.

Another amazing experience with miss Amber ! She makes the move back to college every year such an easy task. The free moving truck is a life saver!!! Thanks you Storexpress see you next year !👍 Keep Amber around she's a valuable asset !!!

This is my second time using storexpress and they are always extremely helpful and nice!

They have been my go to storage facility for the past 4 summers and have never disappointed. They have made transitioning between semesters a breeze and are extremely helpful even when you are out of state. I would highly recommend Store Xpress to anyone who is looking for a storage unit.

The best place about Store Express are the people. They are very friendly and help along in any way possible. The team also sends you reminders so that you don't miss out on a payment. Definitely would recommend.

Used them two years in a row. Excellent service! Super easy to move in and out with the truck. The staff are wonderfully helpful and friendly :)

It was very easey process --staff is friendly and helpful- they deive the truck for students which is a life saver thank you 😊

This is the best place to keep your things safe! I love it!!

Nice Friendly Caring Staff! Absolutely Love The Place!

Rented a unit here for the summer since I had to move into a new place in August and had too much stuff to fit in our car for the drive back to Philly from Pitt. An easy drive from Oakland and super easy to move in and move out. Staff were very helpful - they even called with a friendly reminder to pay my bill when I forgot one month. I'll definitely use them again if I need storage.

The location is close to CMU and UPitt. Facilities are great. Customer service us superb - Laura Ember and Shay have been very helpful. Will store here again next year for the convenience and service.

This is a great location with great support staff such as Amber. We did not see any dust after a month and they helped us out with free moving vans. They have plenty of movement equipment and were very accommodating.

Stored with STORExpress and I absolutely love ALL the workers there! Everyone is so welcoming and friendly !!!!!

I could write a book on how wonderful this company's customer service is. If you are looking for the best deal, customer service, and quality storage in the burgh - look no further!

Close to multiple campuses. Great personal. Wonderful storage! Overall good experience.

Recommended by classmates, I got to know STORAGE EXPRESS as a perfect place to save my overweighted luggage. It took just a while to drive from our dorm to the storage, while the driver assembled to us was professional enough to handle any unexpected situations. It was pouring on the day we had to move in but the driver still handle the case really well. The staff who was in charge of us also worked very responsibly for solving our concerns about the storage since we first got there. The storage itself is regulated with experienced staffs who managed to get the most suited room for us. Would recommend it to friends.

As an international college student, storage place is very important when it comes to a long summer break, and I heard STORExpress is a very safe, nice and affordable storage place from my friend, so me and my friends chose this storage place. The staff there are really helpful, they will try to help you to figure out a plan(like the size of the storage room) to fit your condition. Rooms are very safe and there's lots of choices of room sizes. The free pick-ups are so helpful and we really appreciated that. Overall, the price is affordable for college students and it has been a very satisfying storage experience! Recommend this place!

I had a grEAT Experience. .I went online reserved a space and received a email from Amber the next day.Thanks sooo much Amber for everything. You definitely provided 5 star service..👍😁

Store express was great for my summer storage. Extremely easy to set up. They came and picked my things up from my dorm and brought me as well. The storage is clean and great!

This is the best storage company we have ever used. The people have gone out of their way to be cooperative and assist us with special needs. Their pick up and drop off services makes it even easier.

Experience was good with below Positives: Dealer and support staff was very friendly. I got a good reasonable storage space for my 2 bhk shipment . They also gave a temporary lock for safety. We can access our storage around the clock once we have got the access. My shipment vehicle was an 18 weeler truck and didn't have much trouble in parking . I got space in the first floor itself so loading and unloading was easy. Negative I needed storage space for 2 weeks only and I had to pay $100 . I felt it little on the costlier side.

STORExpress has been a huge lifesaver for me throughout my move! I rented a 5x5 cooled unit for 5 weeks to hold my belongs between apartments, and it was reasonably priced and easy to access. The staff is incredibly friendly, helpful, and accommodating, and they'll even pick up your things for free in one of their giant moving trucks, which is great if you have bulky furniture or a mattress. When you walk into their customer service area, the staff address you by name—what more could you ask for! Definitely recommended!

Really nice people!!!

Nice selection and free truck when moving!

Free truck

Perfect storage solution for Duquesne University college student or southside resident. Wide range of sizes and secure access. Also free truck for move ins in local area. Got all done in 1 shot....and truck back in 2 hours. Nice staff and responsive to special needs. Used twice in May 2017....and summers before for daughter.

Great place. Super friendly staff. Perfect for keeping your school things over the summer.

I am extremely impressed with the service I’ve received by Laura, Sarah and Amber at the Southside location. They’ve been so helpful and accommodating since I’ve connected with them about renting a storage unit. The set up and design of the facility makes moving efficient and easy as well. My husband and I are beyond pleased with our experience at STORExpress in Southside and recommend this place to anyone that needs storage space.

Coordinating a storage facility for my son's summer break from PITT could have been a daunting task considering it had to be done from Los Angeles and the move had to be done on Saturday between his last morning final and his afternoon flight home. The great people at STORExpress made it a breeze. They explained the process in detail, sent photos of the storage facility, forwarded the contract via email and assured me that all would be in order on the designated move date. Although the truck was running a bit behind schedule on the day of the move (to be expected considering the number of students moving out that day), they assured us via phone that they would do everything they could to get my son through the move-in process quickly to make sure that he made his afternoon flight. The truck arrived, the belongings were loaded and he arrived at the storage facility. Upon arrival, Amber prompted him to immediately contacted Uber to insure his ride to the airport would be ready, she had his lock in-hand, and actually helped him physically move his items from the truck into the storage locker to speed up the process. The airport ride arrived and my son made his flight back home. Amber really went above and beyond to make this all happen. I would recommend STORExpress for your student's storage needs without hesitation. A big thanks to Amber, Sara and Laura for guiding us through this process. We'll be back in the fall to retrieve the stored items and then back again next Summer to do it all again.

Such nice people. They will do anything to ensure you have a positive experience. Saying that they go above and beyond expectations is an understatement. From their desk staff to their service department, everyone is there to help. Thank you guys for being so awesome. Keep up the great work

Great experience. I booked the storage site via phone (Her home is 9 hours away) for my niece's college stuff. I found out that I picked the wrong size, but they made adjustments for us to get the correct size needed. The driver who picked up was very nice and helpful.

Storexpress is fantastic! Everyone is so friendly and helpful! The storage area is clean and well-lit. Very convenient location to University of Pittsburgh. Highly recommended!!

Great services

Friendly and helpful staff! Great place for students to store their belongings during the course of break

Love Store Xpress! Everything ran smoothly. Truck came on time and girls were able to load and unload at the site.

Thank you Laura for making a new customer from San Diego welcome and at ease. You're friendly voice and support over the phone made all the difference for this out-of-towner. Thanks for your help to make my son's first "move out" seamless. In a competitive industry where the same product is sold, the difference is the quality in customer service provided. You're an example of how good business is generated. All the best! Gilbert Vasquez

Staff was very helpful and courteous. Made everything easy and less stressful. Would definitely use again.

I needed a storage place for my college things, because I live 11 hours away and wanted something convenient to keep my things in Pittsburgh/near the Oakland area. I cannot speak highly enough of them, their customer service is by far the best I have ever experienced. They treat you like good friends and are extremely friendly, kind, and willing to help you to make sure you have the best experience. Definitely go with StoreXpress!!

Excellent customer service. Clean facility

Sarah and Laura were great and hospitable.... I'm very happy with the services provided for me today...I recommend Storexpress on the Southside to anyone and to everyone!!!! Thanks again Sarah!!!!

The girls are so helpful every time we're there. The facility is clean and Laura and Sarah went out of their way to make sure the unit would be ready for our movers. Couldn't be happier!

We just recently rented a unit with Laura B. And let me tell you she was amazing she helped us with all our needs to perfection we were very pleased with the customer service displayed by her if you ever need a storage space I'm telling you this is the place to go and ask for Laura B.

Great storage facility! Easy to use with convenient loading docks and carts to move things from your car to your unit. The prices are good too!

easy access good people

Laura, Amber and staff are phenomenal! I can’t speak more highly of their service, knowledge, and overall “5-Star Customer Care”. Their representation of this company is outstanding! If you need storage it has to be STORExpress!

Friendly staff and a secure facility. It's conveniently located for people in or near the Southside (though the maze of one-way streets gets in the way slightly). Appreciate that they are the ONLY place in Pgh with climate-controlled wine storage, but they know that they are the only place and price themselves accordingly. While friends in Portland and DC can store their wine in a similar setting (a locker holding ~9 cases) for $20/month (or less for bulk storage), I'm paying more than double that here. So, knocking a star off for that. But after suffering a theft of a $2500 cellar at home last year, I'm appreciative that my investment is now properly secure and protected against temperature extremes as well.

I stored my items here for about 2 years. No problems, the female manager was very professional! I would recommend this company to anyone looking for a clean & safe place to store their personal belongings.

The southside STORExpress is the best storage facility in the Pittsburgh area (in my opinion). The units are great, access is a breeze and the security cameras and lights make you feel safe even late at night. The BEST aspect of this location is the staff. They are exceptionally friendly and extremely helpful and patient. I wouldn't rent storage units from any other place!

During my time of rush and need, I was met with great customer service and ease of transaction. I would definitely recommend this place to all that need a unit.

Facility is great..clean and managed well..Laure, Sarah, and Amber are all very nice and helpful!!! Would recommend this storage facility to anyone!!!

Store Express has been one of the best company's to work with. The staff is super friendly and I've never had issues over the years. I highly recommend them.

Amber and the staff are great ambassadors for the South Side location. Everyone is friendly and they provide great customer service. The location and the condition of the facility is terrific!

Staff professionally, friendly, and helpful.

Amber is always very accommodating and helpful thanks for the awesome service !

I cannot say enough great things about the team at STORExpress in the Southside. I walked into their location today by accident. Incidentally, I meant to go to a competitor on the same street to see a locker I had placed on hold. However, something about the friendliness of the girls at the front desk made me think to give their location a shot. The ladies took me on a tour of the facility, showed me all of the amenities (including a conference room with WIFI and coffee I can use!!!), gave me a great deal that matched the competitor's that originally brought me in, and made the contracting process quick and smooth. The facility seemed clean, easily accessible, and absolutely secure. I don't think I could have found a better unit, for such a reasonable price, that is so easily accessible in this city. What a gem! Two thumbs up!!!

First day here and getting a unit it was great service!!! Helped me immediately just Wat I needed!!! Yay execelent service!!!

Great space, great people, very accessible for move in and out with the many loading docks available. Convenient location in Southside.

Awesome business. Just moved in to a studio on the top floor to further my photography business. Great spaces with plenty of space. Front office is great! They will help you with whatever you need.

Great people, great space, great deal. Very clean. Competitive price for other spaces in the area that have less to offer. Amber and Sarah were incredibly helpful and friendly

They were quick and very helpful with different size units available on site as a walk in customer. Thanks I really appreciate all the help Sarah!

Very easy process and great customer service! Thanks so much!

This is my second time with this Storage Company I like their customer service if you need to put your stuff in storage stop on down and see them they're excellent plus you get a truck for free to bring your stuff in you can't beat that at all thank you storage Express.☆

The staff members are amazing and so helpful with everything! They really drive this southside facility and make it easy to feel at home here.

I love this place. I wish I was in between apartments more often. Amber is super helpful.

I called on a Sunday, late afternoon, with an urgent need for an office/storage space for my small business. The very next day, Amber and the team at STOREexpress South Side made it very easy for that to be possible. Very professional! Thank you.

Great place! They even call and remind you when your rent is due!

Friendly staff, incredible service.

I've only stayed with Storexpress a couple hours now but I'm really impressed with their service. There was an issue with the gate for the unit (it was vehicle storage), and it was raining cats and dogs. Despite that, unlike any other storage place I've worked with, the staff woman manning the front desk got right out there with me in the rain and helped me out. Ma'am I'm so sorry I'm horrible with names, but you'll probably recognize my review instantly, and I can only give you a soggy salute and some well-earned referrals.

Amber is the south side receptionist and is super nice. So helpful!

Really great option for college kids in Pittsburgh to store their stuff for the summer. The truck/driver service is especially helpful and convenient!

I had a great experience! They helped me out with everything and even went out of their way to make sure that it all ran smoothly while I was out of the country. Definitely would recommend!

Friendly staff, convenient move in and out.

The staff here are super helpful and friendly! The rehearsal room is exactly what I expected and what was promised-- recommended.

The staff at Storexpress are extremely professional and always willing to go the extra mile to ensure customer satisfaction. We stored items for my son in the summer who attends Duquesne University. The facility is clean, easily accessible, and again the staff couldn't be more accommodating. Highly recommend for any of your storage needs!

This place is amazing, friendly staff

Super clean building, friendly staff, and my stuff felt very secure!

Very helpful and friendly staff across the board. Convenient location, especially for college students at Pitt, Duquesne and CMU looking to store their stuff for the summer.

When I walked into the facility I was immediately greeted by two beautiful smiling young ladies who are happily doing their job. Afterwards I had to use the restroom and I was honestly astonished by how the bathroom is locked they were pretty clean and yeah I was happy to see this facility well taken care of

After a month having moved into a new neighborhood in Pittsburgh, I am so happy I chose to store my items at STORExpress. Being able to swing by and grab something from my unit that I might need is comforting since the building is well kept, secure, and well monitored. During my move, I utilized the STORExpress truck and was very pleased with this additional service! I was amazed that I had straps, moving blankets, and a dolly at my disposal! All in all, STORExpress are professionals and have amazing customer service. I felt well taken care of and continue to have peace of mind that my items are well protected. I will continue to recommend their services. Special shout out to Amber and Laura for their amazing help! Great job!!

Love the music and is a very clean environment keep up the good work

STORAGExpress has a great facility that is clean and well kept. The staff at the unit was very courteous and was very helpful in moving boxes into the unit. They also offer the free truck service which is very helpful, however the truck driver seemed very irritated, even though we finished loading the truck early. This is really great for college students.

Went to buy boxes here last week. Fast and friendly staff!

The people are polite and trustworthy! The price is reasonable! Will be sure to use this every year for summer storage!

Spacious student storage units at great prices! Free pick-up is wonderful, and the staff are very helpful and nice! Would recommend to all college students in the area.

Good customer service experience. Everything was smooth and easy

The staff was extremely helpful and courteous in my first storage rental experience. The facility is very clean and easy to move stuff in/out. I would highly recommend this company.

Super friendly staff, clean building, really cool conference room

I kept some of my stuff here during the school year, it was cheap, secure, and super easy!

Anytime i needed something the staff was always extra helpful. Ive met some cool people here

super friendly staff , very cool environment I definitely recommend

When I was worried about how warm it was in my unit I requested an AC and within 45 minutes I received a call letting me know that I can come and pick it up for my unit. That's was absolutely awesome!! Thanks guys

The building was very clean, friendly staff, and my belongings feel safe!

Great spaces for band practice and other creative purposes. Shoutout #TeamEPIC.

We rented a unit in the Robinson Center location. Amber went above and beyond to accommodate us. We were so pleased with the location of our unit, the condition of the unit as well as the customer service we received. If we ever need a storage facility in the future we will be recommending Storexpress. Amber really made sure we had a great experience as well as made sure we had the correct size for what we needed to store. Thank you so much for your help Amber! Danielle & Steve NJ

Great staff! Clean environment. #teamepicstudios

My experience down at Storage Express was great! There's tons of different types of units and from what I've seen they are really cool spaces to use. #TeamEpicStudios

Store express is an awesome and convenient places to keep your storage. There are also musicians and other artists that utilize the spaces in Storage Express. #TeamEpicStudios

Store express is a great facility that houses great businessss and has great staff #teamepicstudios

I had a great experience at store express. The staff was very kind and the bathrooms were very clean. I record at a studio in the building that has great services. #teamepicstudios

store express has great staff, and a great security system. i record.at a studio there. #Teamepicstudios

Store express has a great studio there and rhe building is clean. #teamepicstudios

Store express is a great facility, they provided me with excellent service and a wonder space to house my business. The service at the front desk is unmatched. #teamepicstudios

This place roxxx!

This place is awesome!

Good location, very secure, friendly staff. 10/10

This place is awesome, my belongings felt very safe and the staff were super friendly! I would definitely recommend

I lived right across the street but didn't need to use Storeexpress until I moved! Sarah was a pleasure to work with. Very helpful and worked with me on my moving date and availability of the unit. Units are clean and I feel comfortable storing my belongs here in between my moves. Definitely recommend them!!

Love STORExpress on the Southside. CLEAN, BIG space and wonderful team of staff.

Good customer service!

Everyone was friendly and helpful. Having the truck and unloading bay is a big benefit; and the convenience of the location is too.

Sarah and Amber were absolutely wonderful. They're so helpful and pleasant. When moving in I called from online and Sarah answered she made everything so easy and met me when I came in. When moving out Amber had answered every phone call and made everything so easy as well. They both helped me check out and it just makes me so happy because everyone knows moving is hard work can be stressful and the littlest bit of a smile and helpfulness goes a long way!! My move was very sucessful. Prices were great and the customer service was exceptional!!! If I ever need storage for any reason I will never go anywhere else but to see my girls:)

Thank you Store Express Southside! Special thanks to the staff, especially Laura, Amber, and Sarah :)

Everyone there is very helpful and understanding. Great for college students who want to store their stuff over breaks.

The staff, and especially the driver, was extremely helpful and courteous. Top-notch experience.

The employees were personable and very helpful in finding the best storage options for my specific needs. The pricing is reasonable and they are clear in expectations and what services are provided. I would recommend using this company for storage needs.

Great customer service.

This location was so helpful and accommodating in helping our son move from his college dorm into his storage unit for the summer months. The student storage lockers is a terrific program that is very useful and a great option for us as we live on the West Coast. The option for pick up and transportation by STORExpress to and from his school and the storage unit is a life saver. Furthermore, the entire staff was extremely friendly and hospitable over the phone as well as in person. I HIGHLY recommend STORExpress Southside.

The staff was great and the paperwork was easy to do. Free truck is great too!

Very helpful service, been using them for 3 years in a row with absolutely no problems.

Amber was a pleasure to work with. I came in expecting the process to be a stressful hassle, but she allowed everything to go very smoothly. She was also very professional, polite, and enjoyable to talk to. I will definitely be returning here next time I move.

Great experience! Much easier than I anticipated. Amber was extremely nice and helpful in guiding my roommates and I through the process. Prices are unmatched

Free student pickup, climate-controlled spaces, friendly and really helpful staff to assist along the process, I know my things are in good hands with STORExpress! (Eric Huang, Carnegie Mellon student)

Everything was quick and painless, staff recommended better ideas than what I original had planned. Using for 1 month of storage couldn't be easier in the southside. ALSO they have a free move in truck, ask about it!

The storage facilities are well-maintained. The staff is very nice and friendly. There are various tools (carts, lifts) that help you move your stuff in and out of storage. You still have to store your items yourself. It's not very cheap, but you get what you pay for.

Renting a storage unit from store express south side was easy. The staff is so nice and made me feel comfortable about storing my belongs and valuables in their space. They were very accommodating to my needs and helped me so much. So glad I picked store express south side for my storage needs.

Storexpress Southside is the best bro These guys are awesome, they have always treated me and my wife with so much love and respect.Honestly , Laura and Sarah rock

Great storage service for college students in the Pittsburgh area. Staff were friendly and very helpful.

Very pleasant , informative and not time consuming at all. Would recommend this facility to anyone needing storage. Thank you

good business.

Close and convenient. Good customer service

The process of renting a unit was extremely easy and painless. They have access to moving trucks to help with any move, and we're very clear about the details regarding the rental. I would recommend this business to anyone in need of a storage unit in the area.

Wow! What a pleasure it was storing our daughter's stuff at Storage Express Southside. I had many questions and each time I called, Laura was super sweet and explained everything to me. The day of the pickup came and the truck was there promptly at the scheduled time. The driver was very nice and my daughter, who was a freshman at Pitt, had no trouble at all storing all her things in the locker. She took the bus back to campus and found the whole experience to be easy and pleasant. Thank you Storage Express for doing such a great job and for being so organized and easy to work with.

Very efficient and good location. Used student storage and very good location . The staff is extremely friendly and very helpful . Strongly recommend this venue for storage .

Friendly people and willing to work with you on finding an appropriate storage unit. No pressure with these ladies because they work toward filling your unique needs. Great customer service!!!

Great and helpful staff. Free truck and driver to help you move out and back in. The facility is top notch and extremely clean.

For the best prices on storage, this is definitely the place.

Sarah helped me to find the unit the right size for my needs. Service was great and I was able to find a unit right away the day that I needed it. Free transport of my items was also included!

Sara was very polite and personable. She was also patient with me and understood my needs/concerns. Building is very clean.

Hello to All, The folks at the Southside location are always very helpful, the building is clean and in tip top working order. Laura and the girls run a tight ship... I'm glad I chose them over the others! I highly recommend their services. Cheers, David J. Carey

The customer service exemplified by the staff at STORExpress is unlike any other - Amber and Sarah both went out of their way to ensure I was receiving the best value and experience possible. I would definitely use STORExpress for any future storing needs and would highly recommend both Amber and Sarah!

My group and I record music and the rehearsal space provided for us was perfect! My experience here is great and I would recommend any musician coming here!

Everyone here is so helpful! And the fact that we help with a free moving truck is a plus!

The best storage around Pittsburg area! Everyone so helpful, thx for good job!

Store xpress provided awesome customer service and really helped me find exactly what I needed!

I have always had an awesome experience with this company! The receptionists and managers are always welcoming and enthusiastic, and the pick-up guys are incredibly helpful! I would definitely recommend this storage place, great staff and great people!

Their knowledgeable staff were extremely friendly and very helpful.

Awesome place! Perfect for a college student to store dorm room stuff over the summer! They even came to school and picked up all my stuff! Highly recommend! Great hours too! Call them up!

The staff was very helpful when it came to finding the right size unit for my bins. The truck was free to use and saved me time and money. Definitely store your stuff here.

The staff there is very generous and helpful, especially to college students.

The place was very easy to find staff was very friendly and easy going.

Laura, Sarah, and Amber have provided me with the best customer service. I have been a customer here for 10 years and have had the best experience. I would recommend everyone storing their items here!

The staff was very knowledgeable. Helped me pick the right size unit I needed. The free truck was very helpful.

Nice, clean facility. Appreciate the truck and loading docks.

Awesome customer service! Thank you!

Get place to store your items!! Staff is amazing and helpful. Would recommend this facility to all my family and friends. The FREE truck is a great help too. Better bet if I ever need storage again this is the place i will be at!!

Enjoyed my two months with STORExpress. My unit was always accessible and it always felt like a safe and trustworthy environment. I would use them again if necessary.

I used this place for storing my stuff over the summer between my Freshman and Sophomore year at Pitt. They offer a free truck to move your stuff to their storage building, which us extremely helpful for a college student with no car, and the storage building is NOT close to Oakland. I rented a small unit with two other students and we all were able to fit everything in that unit! Their staff are very friendly, and they sell boxes and other moving items if you need them. The only downside (hence four stars not five) is that their prices aren't cheap. I went to another place that offered better prices.

I stored my things there for about a year and a half and the staff was great very friendly and personable. They treated me like family.

A great experience at STORExpress! Laura and the rest of the staff provided us with exceptional service for four years. If you need to store your STUFF in Pittsburgh, PA, this is the place to go.

Very clean facility. The girls are fantastic! Free truck was much appreciated.

Thank you ladies (Laura, Amber and Sara) for the awesome customer service. Thank you for making my move easy and affordable! I will definitely recommend everyone to your facility!

The staff at Southside Storexpress is AWESOME!!! They're always there to help me with our last minute storage needs! So accommodating, helpful & friendly!!!

Very easy to load your car with lifts and 24/7 access available. The staff was friendly and helpful.

Laura was so awesome. So kind and understanding of my moving situation. Gave me an awesome deal on a rental and helped me through the stressful process. Free truck is awesome to haul stuff to storage

Clean rooms, friendly staff, 24 hr access. Nice place to deal with

Great storage place. Units are nice. People are friendly. Nice self service dock with lifts. Many carts. You can get things done fast here.

I would like to thank Amber Staab for her coordination in helping Organized Spaces with all the supplies needed to move my client. It was convenient to stop by the many store locations available to pick up boxes and wrapping paper on my way home. Amber even stayed past closing to accommodate my late arrival. Also many thanks to the store managers and the staff at the South Side Location who also assisted me many times as well. You have a great team.

Laura is a professional. Easy to work with. Good experience so far.

I've been using South Side STORExpress for at least 4 years now to store my children's belongings during the summer months while they were not in college. The team there is always helpful and easy to work with. I've not had any issues while storing property there. I definitely recommend them for your storage needs.

I had the greatest move-in experience with STORExpress Self Storage on the South Side of Pittsburgh. I needed a unit that was air conditioned to help preserve some art, and that left me feeling safe with security on the premises. STORExpress successfully met both of those concerns. Also, it was exceptionally clean, easy to sign up and, not least of all, the folks who worked there were incredibly friendly. They spoke with me on the phone once, and remembered my name every time I called and/or walked in! They also provided me with wooden platforms in my storage unit to keep the art off the floor, for free, and installed it for me when I was not there, for free! Every single experience I've had with them has been perfect. Best of all, I am confident my items are safe and secure. I give my highest recommendation to STORExpress Self Storage | Pittsburgh (South Side).

It's only blocks from East Carson. Great place to jam with some of the TOP bands from Southwestern PA, Ohio, and West Virginia. You can even store your best vintage wines in their climate controlled room. I didn't know so many artists who are charting record their vocals there around the clock. Highly recommend to anyone who wants to connect and collab with Great musicians! This is where the Pros are and where you quickly learn more about the music industry than most would imagine!! Also, it's walking distance from the famous Rex Theater and scores of pubs, restaurants, and great exclusive shops!! The main staff: Laura, Amber, Amy, and Gary are all very friendly...

We used STORExpress every summer while my 2 kids were in college at Carnegie Mellon and Duquesne to store their stuff they didn't need over the summer. We loved the convenience of being close to campus. We also liked that they would deliver the stored items at the beginning of the school year at no charge. We never had a problem with anything being messed with at anytime. We would highly recommend STORExpress to anyone who needs to store items over the summer for your college kids.

The free moving truck was a huge help during the hectic moving process. It was one less thing I had to worry about. The staff was so friendly and the facility was clean. Definitely recommend!

Mary at New Ken facility was Very professional when automated units needed repair and i could not get to furniture b4 leaving town. Very stressful, but she kept me a satisfied customer.

It was very good moving in. The staff was friendly and helpful

The staff is very friendly and helpful! There are many storage options available as well, including wine storage. I recommend them!

We stored our items at the southside location. our experience was excellent. easy,nice, and our items were just as good in as they came out! thanks storexpress.

STORExpress made my move so easy. With the high quality units to the rising loading dock, I can’t thank them enough! I was also very impressed by their staff, particularly Katie, who showed me my choices and helped me throughout the whole process. 10/10!

Laura & Katie are Friendliest and most helpful people.  Facility is clean and easy to use.  Highly Recommend!!

It didn’t get easier than this!  I contacted Storexpress Southside about a month in advance to reserve a unit for my college kid.  I spoke to Amber, who was very helpful, pleasant, and got it all set up.  I had some questions in the interim and had to make a few date changes before we actually got there, and whomever I spoke to at every point was still very pleasant and very helpful.   We were much quicker in packing up than we had estimated and wanted to change the pick-up time to a few hours earlier so we could head home and not wait around for the pick up.  This, too, was done seamlessly.  Gil, the gentleman, who picked up at the college, was pleasant and accommodating and had everything unpacked and in the unit by the time we got there.  All we had to do was lock it and leave!  Highly recommend this place, especially for out-of-state college students who will be returning.

A few years ago I was incredibly to move to the city on my own. I knew no one and was baffled at how I was going to move each year with no support - until I met the staff at STORExpress. For three years now, they have been my "family" in the city when it comes to moving. They support me physically and emotionally during the most stressful days of moving, and make me feel significantly less alone in the process of transition. I can’t say enough good things about the people that work here. Amber and Gary took the time in my most recent move to help me repack my boxes that had fallen apart and gave me tape for free. They gave me bottles of water and refilled them, and helped me find the perfect unit to meet my needs. I don’t know how I would’ve moved without them this time or any time in the past.If you’re in downtown Pittsburgh and need a storage unit, there is nowhere else you should go. Do yourself a favor and do business with these amazing individuals.

Customer Services: A++++Cleanliness: 10 out of 10Staff Friendliness: 10 out of 10Amber was amazing!! She went out of her way to get our business. Amber also gave us a discount the first two months to help out with our cross country move from California. In addition she went out of her way to tell us about the area so that we could make a wise decision concerning housing. As far as the facility it is secure, clean and very accessible. There are plenty of storage bins and carts for public use as well as hydraulic lifts to get your items from the garage floor. 24hr access is a plus along with access codes for all doors. The lift elevator is very accessible with a 6ft wide opening and will accommodate three large roll carts.If you are looking for a great storage company definitely check this location out!Signed Happy Customer Jeff V

The staff is friendly, helpful, professional and kind. The customer service goes above and beyond, they really made us feel comfortable and made the process go so smoothly. They provide a free truck with move in, how great is that? The facility is kept clean and the hours are reasonable. There are items to help with your move for sale in the office. I would recommend this facility to anyone I knew was in need of storage. They also have band spaces, how cool! Did I say how awesome the staff is?

I really felt a warm welcome. I was explained everything in detail and the whole process did not take a long time for me to start moving in.

Staff is personable and professional.  The building is kept very clean.  Recently ordered a truck from them to bring items into the facility.  I got there, it was ready, filled out minimal paperwork and was ready to go. I liked that.  If you want a place to keep your "stuff" that won’t fit into your house, this is the place on the South Side.

The staff at STORExpress was extremely kind and helpful in making the best of moving our entire house into storage for 2 months.  They answered all of my questions and even reserved our unit and truck ahead of time!