STORExpress made my move so easy. With the high quality units to the rising loading dock, I can’t thank them enough! I was also very impressed by their staff, particularly Katie, who showed me my choices and helped me throughout the whole process. 10/10!
It didn’t get easier than this! I contacted Storexpress Southside about a month in advance to reserve a unit for my college kid. I spoke to Amber, who was very helpful, pleasant, and got it all set up. I had some questions in the interim and had to make a few date changes before we actually got there, and whomever I spoke to at every point was still very pleasant and very helpful. We were much quicker in packing up than we had estimated and wanted to change the pick-up time to a few hours earlier so we could head home and not wait around for the pick up. This, too, was done seamlessly. Gil, the gentleman, who picked up at the college, was pleasant and accommodating and had everything unpacked and in the unit by the time we got there. All we had to do was lock it and leave! Highly recommend this place, especially for out-of-state college students who will be returning.
A few years ago I was incredibly to move to the city on my own. I knew no one and was baffled at how I was going to move each year with no support - until I met the staff at STORExpress. For three years now, they have been my "family" in the city when it comes to moving. They support me physically and emotionally during the most stressful days of moving, and make me feel significantly less alone in the process of transition. I can’t say enough good things about the people that work here. Amber and Gary took the time in my most recent move to help me repack my boxes that had fallen apart and gave me tape for free. They gave me bottles of water and refilled them, and helped me find the perfect unit to meet my needs. I don’t know how I would’ve moved without them this time or any time in the past.If you’re in downtown Pittsburgh and need a storage unit, there is nowhere else you should go. Do yourself a favor and do business with these amazing individuals.
Customer Services: A++++Cleanliness: 10 out of 10Staff Friendliness: 10 out of 10Amber was amazing!! She went out of her way to get our business. Amber also gave us a discount the first two months to help out with our cross country move from California. In addition she went out of her way to tell us about the area so that we could make a wise decision concerning housing. As far as the facility it is secure, clean and very accessible. There are plenty of storage bins and carts for public use as well as hydraulic lifts to get your items from the garage floor. 24hr access is a plus along with access codes for all doors. The lift elevator is very accessible with a 6ft wide opening and will accommodate three large roll carts.If you are looking for a great storage company definitely check this location out!Signed Happy Customer Jeff V
The staff is friendly, helpful, professional and kind. The customer service goes above and beyond, they really made us feel comfortable and made the process go so smoothly. They provide a free truck with move in, how great is that? The facility is kept clean and the hours are reasonable. There are items to help with your move for sale in the office. I would recommend this facility to anyone I knew was in need of storage. They also have band spaces, how cool! Did I say how awesome the staff is?
I really felt a warm welcome. I was explained everything in detail and the whole process did not take a long time for me to start moving in.
Staff is personable and professional. The building is kept very clean. Recently ordered a truck from them to bring items into the facility. I got there, it was ready, filled out minimal paperwork and was ready to go. I liked that. If you want a place to keep your "stuff" that won’t fit into your house, this is the place on the South Side.
The staff at STORExpress was extremely kind and helpful in making the best of moving our entire house into storage for 2 months. They answered all of my questions and even reserved our unit and truck ahead of time!
What makes this company a five star, a very kind and a responsible lady named Amber; who personally took care of our freshman daughter and transported her to and from to storage unit with STORExpress’s Truck!!! She was incredibly kind, caring, understanding, and very professional. When we initially hired this service, we thought that, the service comes with movers, however when the driver arrived the dorm, he told our daughter to bring her belongings to the truck. We immediately called the STORExpress and Amber answer the phone, after hearing our concern, she contacted the driver. Although, they were not able to help with moving the boxes due to the their liability insurance, Amber personally helped our daughter to store her things in the storage unit and she also gave her a ride both ways. She even called us on the phone to notify us that she was settled in the storage unit safely. Overall, we had a very positive experience ALL thanks to Amber.