Frequently Asked Questions

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Yes. The free moving truck rental at STORExpress makes moving into your storage unit easy in two ways. First, you will save time by avoiding multiple car trips. Our easy-to-drive moving trucks have large cargo areas that can accommodate appliances, furniture, boxes, bins, art supplies, band equipment, and much more. Loading docks and drive thru buildings allow our customers to easily move belongings into their storage unit.

None. Just remove your lock when you are done clearing out your space and stop by our office on your way out to let us know you’ve vacated your unit.

STORExpress has multiple self storage locations in the Pittsburgh area as well as a facility in Warren, OH. By navigating to your nearest storage facility, you will find the office and gate hours along with self storage facts and storage resources.

There are two types of self storage units: conventional (also known as non-climate controlled) or climate-controlled storage units (also known as temperature controlled units). We offer special climate-controlled storage units that provide a constant temperature range as well as indoor climate controlled units.

We offer a wide range of self storage solutions from 5’ x 5’ closet size units all the way up to 10’ x 20 storage units equipped for large scale moving and storage. We also offer a wide variety of business storage solutions and specialty storage options.

You have access to your unit 7 days a week, 365 days a year. Please refer to the details on your STORExpress location page for gate access hours.

Click on the Pay Bill link in the top right-hand corner to make an online payment at any of our ten Pittsburgh area locations. You can also call to speak with a location manager to set up other methods of payment.

No. While other storage companies may charge a deposit, there is no security deposit for STORExpress.

You will need one form of current federal or state issued identification with a photograph and signature on it, such as your driver’s license, a phone number where we can reach you if needed.

Use our convenient “Find Storage” search box to locate our Pittsburgh storage locations nearest you and our Ohio location. This will take you to the closest location page with self storage information and other storage resources.

Many of our locations offer vehicle, boat and RV storage. STORExpress also offers art workspaces, band rehearsal rooms, flex spaces, wine storage, construction self storage, college student storage, climate controlled storage and more.

View our storage options now. We have locations in the following areas: - Warren, OH - Pittsburgh, PA - Turtle Creek, PA - New Kensington, PA - Murrysville, PA - McKees Rocks, PA - Forrest Hills, PA - Etna, PA - Mt. Lebanon, PA - Mt. Pleasant, PA- South Side, Pittsburgh, Slippery Rock,  PA - South Hills, PA - Robinson, PA